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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great hands free controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the echo dot to get started with voice control for my smart home. So far so good. It works as expected and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandparents they love it and easy to use for older people who aren’t up on the latest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Amazon device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to act as a time clock, weather, news, and information device. Works great and Alexa is on point for commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We sometimes do not understand each other but on the second try I will speak slower and Alexa understands. You also can use the Alexa App to let the developers know if there is a problem with the Echo understanding you. Sometimes it will disconnect from WIFI. Not sure if Echo Dot issue or my WIFI blinks. I can reconnect with the Alexa app or sometimes just unplug from power source for 10 - 15 seconds. I like the operation but all must remember on a power or internet outage you lose Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great as intercom system, if you have prime i strongly recommend this prodcut the price is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Amazon Echo and a tap. I use this dot as my alarm clock and light control in the master bedroom. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this for playing music for her, in fact her whole family enjoys telling it what they want to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really easy to use I bought one for my mother and one for my boyfriend they both love it they use it indoors and out side ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent little helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but the Echo is the best piece of home automation assustant there is, easy to connect, cheap and with great audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product upgrades house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music any time, trivia qusetions,weather reports ,turns power on and off thru out r house, and alexa tells best jokes lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs nicely with the Bose speakers and is easy to set up and use. Quicker answers than I thought and at under 50 bucks affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this echo dot for a family member's Christmas gift. Easy to set up and a fun and useful addition to home tech

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great addition to Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for Christmas gifts. Everyone was pleased with them. They are a great compact size, that fits anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a fun and inexpensive electronic device that is guaranteed to bring information and laughter to your household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I was impressed by Echo Dot and Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy for my wife to learn how to give Alexa voice commands. Alexa was able to answer most questions. My wife asks her to play soothing sounds at night to help my wife fall asleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Purchased four, made great Christmas gifts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased four Echo Dots as Christmas gifts. Each one was received with excitement! Following up on each, they're being used daily and were very much appreciated. Easy to use, fun to use and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these when they were on sale. I put one in every room and they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father in law and he absolutely loves it! He is able to ask it any question and control the tv with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer, get me a beer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, it wont get me a beer, but it can do a lot of nifty stuff. I have it controlling lights. I can yell "Computer, Light One On", and the light comes on! Amazing. It can also tell bad jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product! Great for daily updates and weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily updates and weather reports in the morning! Plus being able to pull Spotify music up and play is a bonus!

    I would recommend this to a friend