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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 31,086 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    fun holiday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for gift exchange game holiday party. price too good to pass up. it was a big hit. most wanted item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot is all you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3, and they all talk to each other and have now integrated my Home theater system into one voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have an Echo Dot. I really enjoy coming home and saying, Alexa, play piano jazz, and it happens!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the echo in my home can get updates quickly , so much fun to use learning a lot she can be so useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing works great and does so much.....endless possibilities and great sound with it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to use and convenient, good sound quality. It is unfortunate that it is a bit tricky to keep it from committing me to purchase extras like the Amazon music subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic so simple to use and setup. Fun and practical. Everyone should have one. They are continually making progress.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say that I love this product and only wish I had purchased one for myself. The sound and quality is amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a white elephant event and it was one of the most sought after gifts! I’ve owned the 1st one and now have the 3rd generation and they have all been great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 82 year old mother. She loves music and is enjoying being able to listen to any song anytime she wants.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty sweet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free gift with the big Alexa and it works great for the bedroom .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for Granddaughters. They were soooo excited. They keep them in respective bedrooms. They are enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has become a member of the family. She tells us jokes and keeps us updated on current events as well the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turns my lights on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use it to turn my Phillips lights on in my living room. Does the job. I'm sure it does more but I haven't tried.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great! Better than Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't look as good as the Google Home mini, but performs better. Also, not crazy about the Alexa app, but overall it's a great device. Bluetooth and Aux out were must have's for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Music live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music player and easy to use. I have one in every room. The kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a smart home, then this will help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , very useful, and compatible with a lot of smart devices. I think it is a better deal than the larger echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one in my garage, now Alexa puts on the lights and music for me before I get inside. Easy set up, great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's such a convenient little product. All in one and does a great job and understanding what I am saying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device to have. The echo dot can hear my commands from across the room. The speaker is loud enough for me.

    I would recommend this to a friend