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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 636 Showing 12,701-12,720 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love Alexa, she keeps me going. Great device for reminder or as timer. Loves her tacky jokes too.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Would not be without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa, Dot works like magic, wireless Bluetooth, off and running, very happy, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and he loves it. He enjoys listening to music on it and asking it questions .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one in my garage, now Alexa puts on the lights and music for me before I get inside. Easy set up, great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a smart home, then this will help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , very useful, and compatible with a lot of smart devices. I think it is a better deal than the larger echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device to have. Anything you want to know, just ask Alexa. You can play music and more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettt cool device that plays music and voice activated controls by Alexa. I have one in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa to control out TV and other smart home devices. Plus it makes playing music is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall a great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the larger one for parents last year and they love it, got a couple of dots for us and we like them even more. can hook it directly to stereo and now have a dj on command. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Amazon our did themselves... Everyone should have one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted for christmas and she loves it she can play her music ask questions and she even has her grama using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The whole family talks to her..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product. learning all the secret conversations and her limitations. Looking forward to using her to run the house..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy in house help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything connected with Alexa is super useful, it allows me to do other things while making requests from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my two college student nephews. Helpful while doing research or listening to music while studying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Feels good to start my days off by having an alarm wake me to what ever song I wish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad as a Christmas gift and he loves it. It goes perfectly with his other android and amazon gadgets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Features, Poor Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says the sound is like playing music from her cell phone. It is a fair comment but the dot can get much louder. Good features. Doesn't compete with audio quality of the Echo or Tap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect to use this everyday! It works great if you have a fire stick or smart house items!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent smart speaker. Works well with other devices. Sound is ok but better with other Bluetooth speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for asking weather and time. I haven't used it to order anything or to control any smart home items.

    I would recommend this to a friend
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