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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect gift for house warming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For new house, it makes great gift for the beginner Home Automation. Easy to use, and lot's of fun after setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have bought year. Music by command. Control my home temperature by voice. Makes our life a little easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun but also helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is super handy for everything from weather info to playing music or games. Super simple to set up and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to the bigger echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the echo dot is great! Responsive the first time to commands. Hands free is wonderful and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Love it! Would recommend it for the young and older crowd, due to easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music, you can order from amazon, get delivery updates. Control the lights control the heat ect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love Alexa, she keeps me going. Great device for reminder or as timer. Loves her tacky jokes too.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Would not be without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa, Dot works like magic, wireless Bluetooth, off and running, very happy, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and he loves it. He enjoys listening to music on it and asking it questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo and its' family of devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo, an Echo Tab, and 2 Dots. I bought my daughter an Echo and Echo Dot for Christmas. I thoroughly enjoy the whole system. I have used it for music playlists, ordering items, and answering numerous questions concerning all kinds of topics (and it is still learning). It will even wake you in the morning! It is a lot of fun. Since the Dot lacks the full speaker, its sound quality is different from the regular Echo, but really not too bad. You can attach speakers to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy listening to music and asking questions without having to look up the information on other electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful, great price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little device, and almost a must for any smarthome. It's also cheap enough to have one in every room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 plus a full size Echo. Love them. Use them all of the time and have bought for friends as gifts too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lots of fun but still needs to be more intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and she will ask certain questions but mostly uses it to play music. Thinks it is wonderful that it plays song titles on demand or has stations that fit her request.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helpful in many ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything my echo does. Setting alarms, playing playlists from my music, controlling wemo switches, Hue bulbs very convenient. General knowledge questions are difficult for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my echo. Easy to use, extremely helpful. Has been a great addition to my apartment and my life. Two thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa to control out TV and other smart home devices. Plus it makes playing music is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alexa products all throughout my house to control my lights and appliances - great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettt cool device that plays music and voice activated controls by Alexa. I have one in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Alexa, we have bought them for gifts and everyone loves them! I know we will buy more in the future.

    I would recommend this to a friend