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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun but also helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is super handy for everything from weather info to playing music or games. Super simple to set up and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echoing into the 21st Century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot performs as is its reputation. Great for turning lights on it getting the weather report

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome but not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this as a gift for my brother. He mainly wanted it to use as a speaker, which it's perfect for. Other than that, if I wanted an "Alexa," Id get an Amazon Echo Plus

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't beat this value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Alexa features for less than half the price of the Echo? Yes please! Great little device that is fun to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have bought year. Music by command. Control my home temperature by voice. Makes our life a little easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to the bigger echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the echo dot is great! Responsive the first time to commands. Hands free is wonderful and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy listening to music and asking questions without having to look up the information on other electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my mom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it to wireless internet. Works great. Simple to use. Excellent gift for parents entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot speakers very good for small device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Echo Dot. New features are added frequently. I live in a very small apartment and the design blends well with my decor, It captures my voice commands from other rooms quite accurately. It's loud enough so I hear timers, alarms and music when in other rooms. I like that I can set specific reminders, alarms and timers such as "remind me to call Jeff at 2:30", and it responds at 2:30 with "This is a reminder, Call Jeff".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lots of fun but still needs to be more intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and she will ask certain questions but mostly uses it to play music. Thinks it is wonderful that it plays song titles on demand or has stations that fit her request.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helpful in many ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything my echo does. Setting alarms, playing playlists from my music, controlling wemo switches, Hue bulbs very convenient. General knowledge questions are difficult for this.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks and works perfect in blue tooth mode with sound bar and hue lights

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased five of the alexa dots and have them for all my family members. They get used daily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great piece of technology for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo dot! Amazing what all it can do for the price! Bought 2, one for home and one for vacation condo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo and its' family of devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo, an Echo Tab, and 2 Dots. I bought my daughter an Echo and Echo Dot for Christmas. I thoroughly enjoy the whole system. I have used it for music playlists, ordering items, and answering numerous questions concerning all kinds of topics (and it is still learning). It will even wake you in the morning! It is a lot of fun. Since the Dot lacks the full speaker, its sound quality is different from the regular Echo, but really not too bad. You can attach speakers to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another easy to use and easy to setup Alexa product, can virtually control most things in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful, great price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little device, and almost a must for any smarthome. It's also cheap enough to have one in every room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 yr old. She loves it! Amazon good job guys and echo is great loud worth it. Yup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Alexa, we have bought them for gifts and everyone loves them! I know we will buy more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dot!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freakin love this little guy!!! I should’ve brought a couple more the other areas in my home

    I would recommend this to a friend