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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two of these as doorbusters. We kept on and gave the other as a gift. They are fun to use and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Amazon Echo DOT for the house. Gives me more coverage when speaking commands. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Alexa lol. Works very well for the price we payed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew the sound wouldn't be as good as the echo but my Jam speaker sounds better than this one. Very disappointed, especially after hearing my mom's Google mini she just got.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My kids love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. For $50 even if my kids just use it as an alarm clock or to check the weather it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very handy and fun technology gadget to have. It's fun and easy to use, helpful and a great gift to give.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for quick news feed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. Great tool for using when you are busy in the kitchen or getting ready in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for all ages great. Great way to gift those teens on your list. Should have gotten more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smaller Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Alexa! If you do not have 1, you should make the purchase. Great price for an amazing device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa - Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so great we bought and now have 5 of them. Easy to set up and use with unlimited uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great product but still has quite a bit of growing to do. I use Alexa to control my light at home with Philips Hue light bulbs, I listen to prime music, I listen to Prime audio books, and I get the news. I would use her for much more but for everything you set Alexa up for the is a key phrase I must remember and say it exactly the same way every time for her to respond. She would be much better if she could pick up key words to do what she is being asked to do, Alexa also searches using the Bing search engine therefore she is limited in her answers, But overall I like having Alexa at home and I am sure that she will be a lot easier to use in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for Christmas. He hasn't used it yet, but his friend got one already and my son loved using it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in the living room and also have the Echo. Fun asking questions and voice controlling items everyone enjoys

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Alexa wasn't enough these little Dots are fantastic. I put one in my bedroom and my sons room and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product. Easy to setup. My favorite is assistance with making list and playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Amazon our did themselves... Everyone should have one of these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An affordable way into the Alexa ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute cheaper way to get into the Alexa ecosystem. The speaker is garbage but the microphones are the same in the more expensive models. Hook this up to a Sonos or Bose system and enjoy a better speaker experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It works great and has the same capabilities as the full Amazon Echo for half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This opened a whole new world for me, although it promotes laziness ;) Looking forward to adding other related devices to “smarten” my home. I’m an Amazon devotee, so gravitated toward this, rather than one of the competing products. Have older relatives who speak other languages and for whom this would be an awesome convenience, so I hope they add support for additional languages soon, as their competitors seem to be doing (hint, hint).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Alexa in such a small package for my bedrooms! Now the convenience of Alexa can be everywhere!

    I would recommend this to a friend