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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product, amazing capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who would have thought that Amazon would create a product like the DOT. It can do everything just on your demand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item for college students for the room. Whether at home or at college it’s very useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play with.speaker is louder than I expected. Connect to a mini speaker and you can use in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little device. It's great for answering questions and playing music. It would be better if you could ask it to do certain things without having to open a skill first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has enjoyed learning from Alexa and the little ones have enjoyed singing along with the songs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo for is The perfect compliment to the bigger tower and allows me to ha e my own device in each individual room. It works for our family perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gadget to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo Dot, we use it for fun and games, entertainment and just everyday questions in general.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No more stairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put one of these in the bedrooms and basement so now there is no more running up and down the stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo dot for our other room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot that placed in our bedroom. Convenient way to listen to music in the morning!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot really works wonders. Very simple to use and can basically ask it about anything you can think of!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy set up. Sound is good for one room. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as a gift for a family member. He is very into electrics and technology. He loves this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok compared to Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both Echo and Google home. Google has more features than Echo. Echo does do music etc good. Am a member of Amazon Prime also. Echo cannot answer all questions like Google does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon - Echo Dot (2nd generation)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent partner, alexa of the best, super recommended today and always.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product, especially considering the inexpensive price. It does so much for such little money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning more and more things each and every use. Jane not figured how to hang up a call yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife fell in love with it and my granddaughters use it all the time, great addition for a smart home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer, turn on living room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Amazon Echo Dots for a while now. I have to say, they really do make owning and handling smart home components a lot more fun. I don't use the unit the way Amazon intends, probably, but that's okay by me. If this unit had an audio jack, I'd easily give it the final star and the device would precisely fit my needs. Otherwise, it is great for what you pay for. I use the wake word, "computer." :) This does mean the unit gets activated surprisingly more often than you'd expect, but its a fun way to get your Star Trek future now. I use it to interact with my SmartThings, Philips Hue lighting, and my Nest thermostat. Great work Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home addition for our bedroom, so nice to have music on and an alarm that is voice control!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon dot is my great! my son loves walking around the house asking alexa to play "pj mask" theme song

    I would recommend this to a friend