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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a third Alexa in my house. I have a primary one and two dots. They all work fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is great , I love it so much I got my best friend one . I use it everyday sounds good for the size .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both the Google Home Assistant and the Echo Dot. Both do similar functions like controlling many of the smart lights thru the house. But one thing the Echo Dot does much "better" is update and add items to my Google Calendar....figure that one out. The only way to manage a Google Calendar with the Google Home Assistant is via a IFTTT Applet. Sometime it works and then again sometime it doesn't. If you're just starting out you can't beat the Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third echo. What can i say. The best out there .. nuff said. We’ll see how the Apple pod competes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and it simply does the job that it is created to do. Nice job Echo Dot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so much fun. Useful for smart product controls with the Samsung Smart Hub. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ever product I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy, ask questions like news,weather, traffic to work and set alarm for work..awesome! Easy set up too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    so awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great price for this type of product vs paying for a google home. alexa works great for prime members.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter and her children love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter after her children used mine. They got a real kick out of it playing kid song.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very new to learning this piece, as I have learned the Alexa first. This is handy for your home and an extention of the Alexa. Works well and easy to use on your phone app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to setup and works very good. Was able to connect it with another similar device as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had made my life easier and faster it keeps me ontrack with my appointments plays my fa orite music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she uses it for her alarm and to play music along with other features

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Okay but not the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is a fun little tool but if it is sound you are after, save your money and buy the echo. The dot is good enough if you connect it to another speaker via bluetooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The smartest of smarts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take the time to voice train Alexa at least once. It's kinda tedious but really improves the accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep watching for deals on this model. Gen 3 recently came out and both are worth purchasing- depending on what you want to spend. Sky is limit with possibilities

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great small gadget! It's fun to use around the house and very handy. I would recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Alexa is awsome this is my 3rd one I have two of them at one home and a 3rd one at my second home which I connected to my security system and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few of these set up around the house and intergrated with some smart devices for voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kids room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first about these but then saw they play music and keep the kids entertained.

    I would recommend this to a friend