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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use it daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 3 of these marvels. Use them everyday. Alexa understands what we say surprisingly accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my nephew and he love it!,he enjoys asking for information and receiving it instant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product my teenager loves it. It is easy to use and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is very clear and sounds great. I also use it to set timers for when I’m cooking. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dot is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave been using our Dot for several weeks now. The Dot is amazing. We paired it with a Sony Bluetooth speaker we bought at BestBuy. The App for the Dot is easy to use. Linking to wifi was also easy. I use the Dot to send messages to my brother in another state and to make calls to my brother. The Dot has already had updates to make Alexa smarter and more useful. The Dot an do anything the Tap and Echo can do at a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can connect it to my smart things and set an alarm to wake up by using my voice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a no brained. If you ever get the big Echo you will soon want a little one in each room!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy entry into smart home control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy entry into smart home control. Must have. Easy to setup and integrate with many smart home products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To compliment my love affair for my regular Echo, I purchased the mini version for my bedroom. Perfect mate!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been enjoying automating lights, alarm, harmony remote, etc. Kids love to ask Alexa questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how I ever lived with out this device !! It wakes me, reminds me keeps my shopping list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is my new friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like alexa. this product has become my alarm clock, weather report and music player all in one!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cutest Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a mothers day gift or my mom she loves gadgets and she got a kick out of talking to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great small speaker for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great when you're in the shower n want to change songs or ask questions without having to get out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is perfect and just what I wanted. We put it in the kitchen and use it daily for weather and news.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using it to create shopping list, playing music, and many other things that it is able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for mounts and still love it. This thing is great. I have great fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom listens to music on her patio with this. It recognizes each of her caregivers voices too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa daily! We ask questions from the quote of the day to playing music we love!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gifting. Small enough that will not take up too much space

    I would recommend this to a friend