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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 31,086 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our second Echo dot and might get another. Very convenient and not a bad price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to pickup in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and then was able to pick it up in the store. Love the product, bought one for my son too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy voice activated integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest way to get your smart home on voice control. With a little research you can purchase a few additional components and get your home running like Star Trek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dot! It has many uses. I love being able to set an alarm with my sleepy voice for instance.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative to the Echo. Speaker is a little weak, but nonetheless, for $40, this is a good product. A keeper. Connects to an external speaker via a bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo dot is great. Will remind of something when I ask. A lot of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very user-friendly, was afraid at first to install it but it works fine. Alexa is a good companion too :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift for my mom. It's almost like she has a roommate now. Thinking about one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea about this product ...but now that we have one it definitely comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for hubby borehole family uses it. Very easy to set up and will buy more for family members

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to the echo family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the product was great. Easy to set up and a nice addition for using the echo in multiple rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for your smart home, never get abetter deal than this

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something small for the bedroom with the features of my echo. Very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meme

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy can do better than this. The products are great the service is horrible I will never buy another washer dryer from this place again. I have had some good experiences actually some great ones but I had one experience and particularly that has Put a bad taste in my mouth for Best Buy! Like I said it’s one of my favorite places to shop!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device to control our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device to control the lights, door and music. Still learning all that we can do with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY HELPFUL ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Quick and reliable shipping! Super easy gift :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Helpful accessory to smart home items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a cool toy. The dot is plenty, especially if you plan to plug it into a bigger stereo. Much more valuable if you have smart home devices like Nest or Hue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dot. We have learned how to set alarm on it and play music. The entire family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY VERY COOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool & would not hesitate to purchase again.. wife loves being able to turn lights on using the Echo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to master bedroom for parents. They’re enjoying it

    I would recommend this to a friend