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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what they say she can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't to difficult to set up. Had some issues with getting the talk to another room set up, but just went and watched some you tube videos and it helped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Every home must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many uses from speaker, to online music. Bought three of them for my kids they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    its pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fun, I connected it to my dish receiver for changing channels & finding programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this. In fact I’ve got three in my house. They’re great for information such as weather forecasts and time of day and simple questions like that. But they also do intercom‘s throughout the house. They along with my home hub control lights, locks, and many more items in my house. I can’t imagine not having an Echo Dot and Alexa in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great companion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having alot of fun with Alexa! everyone that comes to house wants to run out and buy an amazon echo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool it gets everyone’s requests music weather or game updates it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, easy to setup. Don't expect a loudspeaker, sounds well in a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love his. It's super fun and really easy to set up. It plays all my music by just speaking to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is great as a cooking assistant for keeping timers listen to music while cooking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son cause he loves listening to music in the shower and he loves it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for starters

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work good I believe some features could be better but overall it was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can be frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th Echo Dot I've purchased in the past 6 weeks. Don't get my wrong, I haven't had to return any, I've just enjoyed the conveniences so much I've added more to my home and gave out a few as Christmas gifts. Be warned, Amazon has not yet perfected voice commands, it does get frustrating having to repeat basic commands. Fortunately this doesn't happen all the time. Also if your overly worried about privacy, this may not be for you. The Echo Dot listens for its "wake" word and it does record to the cloud your commands. I'm cautiously monitoring this on the Alexa app and it does concern me a little.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit of a tech geek so this is fun for me. Easy and good quality. Enjoying new commands daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a child can operate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 min out of the box and it is working great...i can't turn my computer on but this was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as announced. Fun gadget and useful. Gave to my father for his Bday and he uses it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was told it worked great. Me and boyfriend are beyond happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have a bigger echo but added this one to the bedroom and it’s just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mini Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini Alexa with s another fun one to have. Was a perfect gift for 8 year old. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me start my day and hears me very clearly. Setting alarms and reminders are a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna play with the whole Alexa feature for Amazon but don't want the price of the larger one, this little device is great. Still learning all the cool tricks.

    I would recommend this to a friend