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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 31,086 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the 2nd generation Alexa as a promotion and am pleased with it. I like that you can sync it with other smart products in your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo dot is a nice digital assistant once you learn how to use it. It can do a lot of things, but many things have to be turned on to function. You have to enable features so that it can calculate distances, then one to tell you about movies for example. I would try to ask something and couldn't get an answer. Then I looked it up on the internet and figured out how to ask the right question or enable the right feature so that i could get my question answered. Now I'm getting used to it and do find it useful. I would recommend it as a nice entry level personal digital assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good and easy to configure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. The phone app is pretty easy to understand and makes configuring to your network pretty easy. No issues - I have 2 of them now. A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this literally every single day honestly, how great is this thing really!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary nice addition for our shop to work together with the other Echoes we have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our echo dot, my whole family uses it. We check the weather everyday and use it for music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best smart home assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes google home is good too but the echo just has better smart home integration currently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know much about this echo but do love it. It is very easy to hear and it hears me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It works fine. I just don't trust it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this around the time I started hearing reports of people having their conversations sent to other people. I'm not particularly happy about the idea of this thing recording me without my knowledge, so I pretty much keep it unplugged at all times, which sort of defeats the purpose. At this point, I'm not sure what to do with it, other than to plug it in whenever I want to listen to music and won't be able to change the songs with my hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is one of my favorite products. I love all the things I can do with my voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great gift! I bought 6 of the dots and one of larger model.Loads of fun.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Better Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is much better than the google unit because it is much easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift exchange at work. Perfect for small gifts or stocking stuffers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's an oldie but a goodie

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of Amazons older products but it still works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good voice recognition and syncs well with speakers integrates well with other products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it said it would. Does need to be updated if you shut it off for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot!! We use it all the time for weather, music or looking up information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for lots of things but enjoy using it while sleeping and calming my newborn

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connects perfectly with my echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to connect with my Echo! Sounds good and can also work independently of the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SO Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s so easy to set up and use. All you have to do is speak your directions.

    I would recommend this to a friend