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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 31,086 reviews
  • Rated 5 out of 5 stars

    A great intro to Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not tried out any of the Alexa devices, this is the one to start with. It's cheap and it does everything the other non-screen devices will do. The only difference in the non-screen devices is the quality of sound from the speakers. As this is the cheapest, it's not going to be the best option for audiophiles. But to play some music in the kitchen while you're cooking or cleaning - it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as graduation gift for my niece for her dorm room because she loves listening to music and the compact size is great for a small space and portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I plan on keep shopping on best buy and will by the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home device automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But... it lacks some features: - There is not a Spanish Alexa - Can not set my location for many countries, like Caracas, Venezuela, this affects so many features like time and weather - I bought it also to interact with my Inteon interface but mine is not compatible with echo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I bought smaller one because I am really not interested in speaker for audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but not super useful. If you don't have all the auto lights and stuff then pretty much it's for checking the weather and listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and fun product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. It's easy to set up. Convenient to use. It's spoiling me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and great to connect all of our Alexa units. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one... for the bedroom. I love it and can't wait to see what it does next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect to use as a multipurpose product around the house. I use mine as a alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another gift that I brought for my family. Its great for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat little tech toy to have. Comes in handy in the kitchen and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice little toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Nice little speaker and he loves being able to play music from his prime account

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full size and my kids were wanting one. Bought as a gift for my kids. They love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product the best assistant for the home is very useful for use every day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient and easy to use. Even my 6 year old daughter likes using it to do her homework.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Amazon echo dot. Alexa is great, plays my music, great speaker, wether info and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can play games ask questions and turn on lights with this device. Love Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Have the Echo, love the DOT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Dot as an alarm clock! Simply love it!!! It's just the right size to use in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great music player. But once I added shopping list and ourgroceries, this a family product

    I would recommend this to a friend