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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 947 Showing 18,921-18,940 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seams like a great product, I gave it as a gift and haven't heard any complints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget and Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is great if you want a voice controlled assistant, DJ and home security device. The Dot plays music for you by genre or artist, turns on lights and other things when you have controller modules connected. Add stuff to the shopping list by voice Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family has been having a lot of fun with the Amazon echo. The kids ask Alexa questions all the time. We have been loving the easy access to our music library through Amazon music. The shopping list feature is also handy. All in all a very responsive, fun device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unique product is a great thing to enjoy.. I have several and love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Isn't helpful, at all!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would much prefer the google home over the echo. I am highly disappointed by this item. It isn't very helpful when you want to ask it a question, most of the time it will respond by saying "I cannot find the answer to that question". I like the google option from google home where I can ask it a question and based off of the google search it will find the answer. Most of the apps associated with the Echo, do not work correctly. I am glad I bought the cheaper one to find all this out. The only nice thing that I can say about this is that it does accurately play music when asked but google home does the same. I am very bummed by this since I was really wanting the Echo to work as I expected it to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical to buy this at first seeing as we have too many electronics as it is, but I'm glad I did. Alexa is my alarm clock, radio, and source for daily weather updates. I love the 7 microphones -- I don't have to yell across the room for her to hear me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pretty user friendly...so far we're liking it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest thing pretty easy and works well with Alexa...definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the music on demand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas and love it. Great tool for on the go questions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the larger echo for 1/3 the price. Links to Bluetooth speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Lots of Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point to get this useful and fun digital assistant. Very helpful with lots of tasks, very fast response, and fun with answers to different questions. No need to buy the bigger Echo unless you want it to play music (Echo has better sound quality).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget to have around the house works great..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great invention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. I command it obeys! Got it as gifts for friends too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love just being able to speak and Alexa responds. Fun and functional gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. I bought this when I got my Wink Hub 2 and I love being able to control things (lights, thermostat) by just talking to the Dot. I've also used it for way more than I thought I would. I get my weather every morning and enjoy hearing the news headlines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the whole house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected and more. Excellent for elderly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my son he uses it as an alarm checks out the weather for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, found to be very helpful and works well with prime.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Alexa, order a google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I had a google home. I thought I wasn't getting enough "assistance" and thought from reading comparisons that Alexa may be a better fit. I returned Google and bought Alexa. She is much slower in response, not as natural, and I found her less helpful. I ended up returning her and going back to google Home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is a great addition to our home. We all love it for the vast library of music available from Amazon. It's amazing how many uses you can find for it. My neighbor has the Google Home and it's not nearly as comprehensive as the Echo dot. Over all a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good secondary Echo item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to expand my Echo inventory around the home and this unit was an economical choice. I didn't need the more expensive unit in my office and paired it up with a decent wireless speaker at about half the price. Unless you just need voice updates, you will definately want a wireless speaker if you want to listen to music as the Dot is very tinny with poor music quality.

    I would recommend this to a friend