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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 31,087 reviews
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have a new friend. Alexa tells me what time it is and the date, sings me songs, give me the news and she even tells me stories with my name in it. We were laughing so hard. I would certainly recommend her to friends and family. She brightens my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for those with limited mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot was a gift to our 92 year old relative who has limited mobility. The voice activation gave him a sense of increased ability and we connected it to lights in the house which he could turn on and off just by voice command. An excellent gift and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No frills echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this for streaming music. :) But I'd you just want a companion dot in other rooms you can't beat these. And in case you do want to stream music, they do have an audio out aux jack if you have a nice speaker you want to attach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much I bought a second one for a separate room. Mostly I just stream my radio station through them but it's also convenient to get quick answers to questions re. the weather, etc. The one in the kitchen comes in handy for converting measurements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this version of Alexa better than the original dot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Echo and loved it so when I needed a new alarm clock for my bedroom I bought a Dot instead of a normal clock. I use it as an alarm but like getting the news and weather in the morning. Much better than a clock radio and takes up less space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what you want and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the features of echo in general but it has made mornings easier. Kids can now check the days weather forecast while getting ready. Wife can listen to music via voice control over connected Bluetooth soundbar. Love the daily quizzes and facts.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool little hobby product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite ready for primetime but at $50 it's a fun toy to play around with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo Dot keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot, has so many uses. If you know what you are doing, you can make the Echo Dot a great way to fill in when your own personal assistance is now around, lol. I love checking my email to find some new skills that Alexa now can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has good sound and it will let you know what is not hooked up to it

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though 2nd gen still has a few kinks. That being said; I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for using Alexa Business. It is pretty cool and is near flawless. Getting pass the "big brother" always listening is kinda creepy. It is a great device for the elderly in helping them with tasks like turning on lights or other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small, basic and limited device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for those who may already have and Echo this is the more basic version and as with the Echo the device has a lot of limitations. It can do basic stuff like weather reports, play some of your music and if properly set up may also control home devices such as lights. It is small but certainly does not have a lot of other functions and most smart phones can do similar functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes the way you “use” your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Wink system that was good for linking up all sorts of stuff: lights, garage, cameras, etc. However, with regard to the lights, since Alexa has a Wink skill, I haven’t opened the Wink app in FOREVER. turning on different lighting levels is soooo much nicer and easier when you can “ask” for it. Just wish it wouldn’t get triggered by the TV sometimes :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strange but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to load her up with apps. but once done is scary good how she can be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect to Wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the echo so I figured this would work well with it. It was however hard to connect to the wi-fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, could have a broader knowledge base but it is entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandson he is very happy that I bought it for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how often I use it. Now part of my daily life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the features, small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Amazon Echo but have that upstairs int he bedroom. I got a Dot for the family room. At first it was garble, which was strange, but that cleared up. What is strange is that she hears the TV. The Alexa commercials drive it nuts. I also had to quickly cancel an order that she made when the actors place an Alexa order on the commercial. So be careful where you put it!

    I would recommend this to a friend