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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 31,087 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good product poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but has low volume even at the highest setting

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun, but needs to learn how to answer more complex questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot works great. it definitely better than siri.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive as I would like. Also needs improvement on the responses, and speakers that hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another way to add Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to A/V system, smart home, voice-activated living. Shines brightest with Amazon services (Prime Music / Music Unlimited) but also accommodates your Spotify Premium. And so, so, much more. Skills are ever-expanding. Perfect for entry-level Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Easy to set up. I had one and just purchased another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to control my lights, give me the time, and weather report.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interaction with Alexa and the music selections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these for my son 14yr and daughter 12yr. They love asking it to play music and just ask her random questions. Nice that you can set it up to play other music services like Pandora and iHeart which can be free with commercials.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Alexa to answer quick questions & listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    fits great in small spaces, sound quaity is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits in small area, I love the sound quality for the music I prefer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. I use it more than she does! I have insomnia so I ask Alexa for sleep music or ocean waves and comes right on. Want temp? Just ask. Thai restaurant? Just ask. It's like having a music library in your room. A great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price! For the price the speakers are good. It will answer a lot of your questions & update you on the latest news & weather. Plus you are able to play you're music on it and take it where ever you have wi-fi & you are able to plug it in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo/Alexa product line. This is our 2nd Echo and I bought it for my 10 yr old son, at his request. Connect it to our Smart Things Hub to control our home automation. Kids like to ask it questions, play music, and set alarms. Fun, fun, fun!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and fun product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the echo dot to tie in my home Lights, did great for my voice commands, but if someone who had a slight accent attempted, "Alexa" had no clue what they were saying. Loved the app, very interesting to see what Alexa is asked when I'm not around....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Making my bluetooth devices smart and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa Echo Dot is an informational and fun unit for all ages.Alexa is not up to date on some information but most of it she is.The Echo dot has games that you can play together with your family or even against people from another state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home personal assistant

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. You may need to reset it every once in a while. Syncs well with the app. Expect ocassional ' Something went wrong. Please try a littlelater' Other than that, a great in-home assistant-weather reminder-alarm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love My Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a great thing to buy! You ask a question and she answers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon - Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same precautions as google home, go to the website and look at what its recording you can remove most things be sure to check in the history link under settings, i turn the mic off and use the remote to tell it what i want. it seemed to be picking up things i said at random times. the times when i didn't say her name, so if yer going to go for it pick up a remote to.

    I would recommend this to a friend