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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 960 Showing 19,181-19,200 of 31,087 reviews
  • Rated 5 out of 5 stars

    One in almost every room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I purchased the Echo Dot for my kids for Christmas. Then the wife wanted Echo for the kitchen. This dot is for the living room and we'll be getting the Echo for the bedroom, just checking on the wi-fi and the acoustics....They are just so cool.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all its hyped up to be, Alexa doesnt have the answer to at least 60% of the things I ask of her. Thinking of getting my mom Google home instead for Christmas, Hate that for every single thing I need to call out to her and the majority of her responses are "sorry I can't find the answer to that".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up once all the updates have been applied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like Alexa, but probably used by the kids a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have 2 dots and they work perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issues I have are that I can't use Apple Music as one of my music choices because I'm already subscribed to that and I can't choose DirecTV as my Video choice, Dish only. Other than that, they work perfectly and I'll still give them 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for one of my best friends. Had I known about the echo dot, I probably would have gotten it for myself instead of the larger echo. I've been happy with the one I got, though, and may get a second one since I have a two story house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple echos the dot is great for additional rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice gadget for tech people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Doesn't seem to know as much as the commercials show though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A family hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one initially for my wife. My son and I ended up enjoying it so much I ended up buying another for him and a larger Echo for the family room. Very handy for instant info, but we use it primarily for streaming music.Only issue I have with it is periodic disconnects from wifi, and the need to work back through the phone app to reconnect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not anything like the Alexa Pro. What I Like about it is that it brings versatility to the other rooms in the house. For mom it assists if she needs help. For me, first thing in the morning I ask for my Flash (Daily) Brief. I am disappointed that I cannot get my iTunes Play List to work. And I am not going to rent the same songs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works for add on to my alexa system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted another cheap way to hear music in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even for the little ones. Easy to use. Nice color for my Lil one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother bought one of these for black friday and my boyfriend absolutely loved it! it connects to your phone and wifi to connect you to the latest news, music, podcasts and she even tells me stories! Love it! The only thing is she needs wifi to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my brother and we tested it out thinking ok something is gonna go wrong but no everything worked so good! From her answering questions to playing music to turning our lights on and off. I will definitely be buying one for my self!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun and useful assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun and useful to interact with. The skills can still use some work and so can ecosystem integration with Hue. There are still glitches and bugs that hopefully can be resolved through software, but for now Alexa is still a great assistant to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot to place in the master bedroom to supplement my Amazon Echo. It works exactly like the Echo in a smaller package without the Bluetooth speaker. I love the fact I can get the time, daily weather report, and news before I get out of bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 5th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off with 1 alexa echo dot, wasn't sure what it was, but when I started using it I figured out how many things are possible. So now I have 5 including the echo show. I love it. I use it a lot for my smart home devices, and general questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little toy for the kids to use to answer questions and play games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my teenage son... He absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little piece of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Amazon Prime member just buy it. Yes, it is even better than you have heard your friends saying. Music, radio, ask sillly questions and access to exclusive deals from Amazon. Buy a few Smart plugs and you can control lights and the coffee maker

    I would recommend this to a friend