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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 963 Showing 19,241-19,260 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is great and is useful in so many aspects throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, powerful, and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is easily integrated in all of our main living areas of the house, enabling us Alexa control wherever we are. It has simplified our morning and nighttime routines with easy control of our Hue lights and made streaming music on the fly a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better Than Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the price and Alexa works way better than Siri.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great extension of my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is great for extending the fantastic features of the Echo. It allows me the opportunity to use my echo in other rooms of the house. My biggest complaint would have to be the sound quality...it is a bit trebly or AM radio sounding. My next purchase will be an echo bluetooth speaker so I can enjoy the rich sound that my echo provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been the best purchase I have made in a while. The daily news flash updates keep me up to date on local, national and world events and can't live without the weather updates. Looking forward to all the new skills the Echo will have over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $49, I thought even if it turned out to be more of "toy" than a convenient, time saving accessory, I would still be happy with the purchase. However, after adding a few accessories (smart plugs, etc.), it's proved to be an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gizmo ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a question, Alexa will answer it. She also gives great daily deals,just ask her what they are. This is my third Alexa product. I own two dots and the big one. If you do not need the blue tooth speakers, same some money and buy the dots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd dot I've bought. The speaker is not as good as Echo or Tap but its great for the bedroom or as a starter voice assistant in your home. I control my lights, Tv, and thermostat with Alexa. It does so much more. Definitely work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy my Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my Echo dot. I linked with a Harmony Hub to control my TV, DVD. Player, receiver amp, Also have added a light plug. Have setup a few reminders and routines. I also use it to create list for shopping etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal assistant at an affordable price. We bought this to gift for our colleague who came in a short term visit from India, the product works fine there but not all features are working, need more localization to be done on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    super small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep not ion the garage and it serves its purpose

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to and a little more. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Virtual Assistant & Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot (Generation 2) was purchased to be used as an external speaker for a holiday party and worked well. I would recommend this for anyone needing an external speaker with a simple setup as well as a digital assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integration with wemo and harmony hub. The music streaming is great and very easy to use. Have played with some of the other skills which are fun but the main thing for me was the music streaming and home automation and they work as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo works great delivering clear sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well. Does pretty much the same thing as my phone though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and simple speaker to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot and Alexa maje it easy to know updates and listen to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot is fun and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for the holidays is was great that BBY was in stock. Echo Dot and Alexa are great, my daughter loves it. It's her alarm clock, light switch, dictionary and more all rolled into one. I've purchased more to have in other room of our house now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun to talk to and ask for information about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should buy an Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Alexa for everything. It’s great as an alarm clock. My only con is that it doesn’t have that many celebrities for an alarm. It also doesn’t have Houston mix 95.5 to listen on the radio or as an alarm clock.

    I would recommend this to a friend