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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 31,087 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Prefer my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and it's compact, but prefer the all-in-one Echo better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, and fun, too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the dot, and put it in the living room. We have Dish, and it’s great be able adjust or tune the TV when the remote isn’t handy. We’are now adding pieces to control lights etc. I’lol be programming the lights for vacations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned the Amazon Echo since they were first introduced, and with the great price at Christmas time we bought several Dots for other places in our house and to give as gifts. We love all the great features that are continually being added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent intro to the Echo family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to pay for a full blown Echo, so this Dot was a great way to verify operability for my purposes. I mounted it under a cabinet in the kitchen, and its not uncommon to ask "Alexa, what's the weather {today|tomorrow}" around here now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but could stand improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo Dot. However, the technology, like many in its infancy, isn't the most reliable and is flawed. I'm constantly having to re-enable "skills" that I've already done multiple times. And Alexa's speech recognition is good, but could be improved upon. Overall, definitely worth the money. But later versions will certainly be improved upon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning so much more about what Alexa can do but overall I’m enjoying it. It can be quite expensive to operate your home using the Echo but if you purchase the extras a little at a time it can wind up being very fun and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Music Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a nice little music player for a small kitchen no complaints. I've added the Harmony remote skill and can remote turn on the TV etc which is pretty neat as well. Looking forward to experimenting with other skills and feature as time permits. At $40 it's a good introduction to Alexa eco-system to see if its something you would use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and had great sound quality for its small size

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that you have to keep it plugged in to use it

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Oh Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is very helpful....sometimes...it seems like she wants to do her own thing a lot. She will randomly play a song or if I tell her to stop playing the music she will just ignore me ..multiple times so I have to just go turn her down manually. She is great when she wants to listen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it and it walks you through the set up very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart speaker for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have both Google Mini & Echo Dot. Based on my test, when you make a call from the speaker, call quality is better with Google. I had hard time hearing with Echo. Echo is able to make receive a call, Google only allows to broadcast. I prefer Google due to call quality. However, if you very tied to Amazon echo system, Echo is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charming, but small sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adored the Alexa virtual assistant upon picking up the Amazon Echo Dot. However, the sound quality was a bit disappointing. This said, I wound up keeping the Dot in the kitchen and upgrading to the original Amazon Echo for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for the nieces and nephews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were recently sent a pic of our niece enjoying various Christmas gifts while listening to Alexa play her favorite "IHeartRadio" music station. She said, "Alexa was a big hit" and we all know that she is capable of doing so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool for a small thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good got the price. Gifted it to someone and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect SIze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this small size of the Echo, perfect to bring on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent. Alexa is annoying at times. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. The wife loves it. It's great with Amazon Prime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I use it every day it true is helpful and a great gift

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift without having to make the investment in the full size

    I would recommend this to a friend