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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 31,087 reviews
  • Rated 5 out of 5 stars

    Excellent assistant and helpful in many ways.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Amazon Echo for the ability have a device that will be an assistant with day to day lists and information. Amazon Echo is a great device and is gaining more abilities to control items around the house every day. Very Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Alexa rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and small enough to not be too noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the price and its oerfect would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun use for Alexa technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is my second amazon Alexa tool and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product good price works well easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set-up and easy to use. no problems whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of technology for a reasonable cost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this devise easy to use I'm getting another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for using when cooking and have questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't even open the package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably works well but seems a duplication of technology. Alexa works with our tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good company for busy peolple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought couple devices for myself and friends. Very good device for busy schedule people! Very helpful & convenience when you need listen a songs, checking the weather or traffic in the morning, remind a schedule, etc. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon has done an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing negative to say is how or why did Amazon take away their market share from Amazon Alexa big dog product. If the dots weren't available, I would have purchased the big one. These things and Alexa is genius to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for outdoor or indoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Purchased for college student dorm! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my mother since she has been wanting one but never got one because of their internet issues. I got to set it up for her and play with it over Christmas and I love it and she is extremely happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to link with my amazon echo; easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these for gifts and the salesman was very helpful. The ads I have seen make them seem like a very cool gadget to have in your home. I have otehr automation and intend to get one for myself. Very good price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enjoy music and stay connected to news updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is a fun product in the home so we bought two. We have one in the family room for questions and music in the evening. The sound on the Echo Dot is ok so we added an external speaker for better sound. The bedroom Dot is great for the morning g weather, sports scores and as an alarm clock that the wake up time can be change daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa! Alexa! Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have asked Alexa so many things already. The echo is really responsive to anyone's voice and very quick. Also works great with the wifi outlet plug-ins "Alexa, bedroom on" she clicks them on then then says "Okay" once it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    these were gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the items were gifts. I was told that they are great

    I would recommend this to a friend