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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 984 Showing 19,661-19,680 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does just about everything you ask and is interactive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo devices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have these all over house now. Love having them around. Tons of apps and features. I personally love using them for music and being able to play the music through the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is easy to install and works great with the app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it so I would have music in the bathroom. The sound quality wasn’t very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a great control unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying using the dot. The system syncs well with everything I am using. The only issue is trying to remember exactly what the commands are and what each thing you are controlling is called. Overall really love the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an Echo and 2 Echo dots, one on each floor of our house. They all get used regularly. "whats the weather?" "Turn off the lights" "lock our doors" "when does rouge one play?" "tell us a joke"... Alexa is always there for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very undecided between Amazon or Google. I have been extremely happy with my choice. The microphone on the dot is also more sensitive than the echo, in my opinion. Have echo and 2 dots set up around the house now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great devised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it self it's really good. The speaker isn't the bet quality but this product isn't advertise for that, other product on the same line produce with better audio with a much higher price. The response is fast and effective. At times the microphones have a small delayed on recognition but it's mostly when music is playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Voice Activation Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to setup and use voice activation device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got another one for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see my review for the Google Chromecast. The same issue with trying to connect this to hotel WiFi plagues this product. One day I’ll try to bring my Verizon ellipsis hotspot with me to see if that works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this in his room and he absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo. Alexa wakes me every morning. Still learning all the skill sets. IHEART Radio is great. At times when a "Alexa" commercial comes on tv she wakes up :) So happy I got mine before Amazon sold out! Thanks Best Buy.....!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to understand, Echo is a media speaker and will help you be organized. It is not Google or Siri. It is the smallest speaker to play your music, it will keep track of your activities and can can answer basic answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dot as a second addition to our home for use in another room. There are so many great uses for the dot, but our current top 2 favorites are adding to our shopping list and setting reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start to a smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the wink hub with the Eco dot and it works great , I have a second Eco dot for multi room audio works great with powered speakers that are plugged into the dot. I am still trying to figure out the multi room bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied I purchased the Dot as a second unit for the bedroom....I have the echo plus as well....since i have it connected to a speaker the sound quality isnt a problem....alone the Dot speaker is a bit too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without my Echo! Me and my entire family are always asking for the weather, recipes, what guinea pigs can eat, etc. Such a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Gift for self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size perfect for bedroom. Great gift for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Amazon. Set up was easy though the Alexa App. Works as expected - answering questions, shopping, etc. Voice command and detection work great. Do not have speak unnaturally or out side conversational tone/volume.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great way to be connected to everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small size allows for placing it almost anywhere.

    I would recommend this to a friend