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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good echo dot is smart and fun to use!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as the echo. All the same voice functions and quality as its counter parts. Gave it 4 stars only because the sound quality for playing music is as good as the tap or echo but you can connect it to a Bluetooth speaker for better quality. Great counter part to the echo and tap or just to have in the bead room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat Idea But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of this and when it works it's great. You need to plug into and unused outlet to start and keep away from anything that will interfere with it like speakers, radios or other electronics. Concept is great and if properly set up to work with other things would be great. But too hit and miss to earn a 5 star rating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable personal assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Dot is affordable and has lots of "skills". I sometimes have issues having Alexa hear/respond to me compared to Google Home. I also wish commands for Amazon Dot were more intuitive and conversational, the way Google Home is. However, until Google Home develops their skill sets more, the Amazon Dot will be a better buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Echo Dot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what I would do with Alexa! Love this Echo Dot. I ended up getting an Echo too and connected them to my tv soundbar. Works great and music Sounds excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool toy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the coolest gadgets I've purchased and I'm still amazed at all it does... from playing songs through voice command to getting local traffic and weather updates. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my 10 year old daughter and it has worked great. We already have Amazon free time so I was able to connect it with that to maintain the parental control settings for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents for Christmas (2016) and they loved it...and so did their friends during dinner parties! Within a month I got one for myself! I use it everyday for weather, news, facts, jokes and music! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is a great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but the Amazon Echo has become a fantastic utility. The ease of set-up and the ease of interactivity quickly positioned this little wonder into a much utilized piece of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to automate my home and Alexa is compatible with most devices and helps with the Hue lighting we also purchased. We also have Amazon TV and Amazon tablets which assist in the conversion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact thing of AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't worked myself far enough into the Amazon ecosystem to really know what the Dot offers over Google Home. The device won't connect to my home theatre system through blue tooth, which is a bit of a bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my Google Home. However, I do appreciate Alexa for some of the few things that it has over the Google home. For instance, it has Bluetooth capability , and I can also link my Sirius XM account to it, neither of which the Google home supports yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift to give And it actually works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought and bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these last year for gifts and then added yet another for my wife for her kitchen. These are really handy for her shopping lists and to do lists. She's always checking the new things she can do with this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it, great for simple questions like weather e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it plays my music and answers questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she is very happy with it, she uses Alexa for different things like music, alarms, lights, etc, so in 1 device you have the service of different ones. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun tool for quick info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the Echo Dot advertised and thought it would be fun to have one at home. I was able to get it working in about ten minutes. We now are asking Alexa questions all the time. She is good with weather forecasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is amazing! You don't have to add to it, all you need to do is download the app and you instantly have access to news, weather, songs, games and many other fun things. Alexa also connects to Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Alexa. She knows everythng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd device. Have them in different ends of the house. The drop on feature is awesome to reach other areas of the house. These things are great. Go to Best Buy to pick yours up or have it shipped like I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great. If you know its purpose then it will fit to your home perfectly. I only wish that all the Amazon. And Echoes would integrate with each other and communicate or even play with each other as far as music is concerned. It also does not have all the answers to your questions as if an "okay Google"would have.

    I would recommend this to a friend