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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1940 Showing 38,781-38,800 of 45,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many of these so this is nothing new. Obviously I like them if I've many.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to our other Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one. This one stays in the Master while the other one is in the Guest Bedroom. It can fully control smart connections in our house. There is a limitation on the sound though on this unit. It sounded good but it starts to lose the bass as you increase the volume. If Bose has a version of Alexa, I will get the Bose. However, for the price, this is really good because I bet Bose will cost more if they create one with Alexa control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa product is well worth the money. I was surprised that I like this better than the Alexa show

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just another electronic device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s Siri and other sources to receive quick information and smart and TVs with Netflix etc. no need for an additional electronic item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month . It won’t connect to my wifi . Don’t understand why .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Echo Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is yesssss, I love it!!! Alexa is the bomb.com. I recently got into the echos and other things which I have fell in love with! Lol. It was easy to set up and link smart plugs , bulbs and other things with it. If you dont have one and thinking about it Go Get it! Lol!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty connect to the internet, but their customer service rep, was able to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade on this unit makes it look more upscale compared to the previous model. They all function the same helping with information about commute and weather. Helping to communicate with other smart devices in the home and any of the 1000’s of skills that apply to your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal...best buy included with tv purchase on cyber monday. I buy lots of tvs this time of year from best buy. Process is easy and delivery is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In bathroom Tirunelveli on when getting into shower Plays the artist I select using my voice Volume is good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Catfish 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item well worth the price I have to figure out how to program it. But nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning to use it. I don't know if it is really monitoring my conversations like I heard on the news. I have had to reboot it several times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK Bought it for my daughter she does not like it very much so I really don’t know because I don’t have one I have the Google

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, questionable terms of service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa ecosystem is always getting better but be wary of your privacy based on the terms of service and the history of this company.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Dont do it......

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa in general is failing, you have to repeat yourself a couple times and there are times when she wont even do the command you requested. I have multiple devices and they all act funny

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the way it is responsive to my commands for weather forecast or set a timer or spell a word. Good size, Not too tall or too wide. Best Buy had an easy way to order online and then pick it up add a store near me. I recommend the echo and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is better but microphones are not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gen had way more microphones and sensitivity was higher but this has beefier speakers and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for small place or in an office. Can’t play music from multiple locations without closing a session.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent upgrade from original dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a decent upgrade from the original dot. If your in the market the extra 5-10$ makes a difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not always recognize voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does not always recognize our voice. We eventually had to return it after a couple days due to the issue. A friend had one that worked perfectly.

    I would recommend this to a friend