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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1976 Showing 39,501-39,520 of 45,022 reviews
  • Rated 4 out of 5 stars

    An Extra Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an Echo Dot, mainly to serve as an intercom station to communicate with two of the bigger units elsewhere in our house. Does that job well although the sound quality is not equal to the larger units, of course. If I had it to do over, I might have bought the Dot with the clock display, but that’s on me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good speaker*******

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speaker for any room......and easy to handle*****

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great listening device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this for my firestick which gives me access to most ai devices on my network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for kids and adults.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 6 yr. old daughter's bedroom. She loves it. She likes to play any song that she wants or even ask alexa the weather. It is easy for her to use anytime of day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spoiled

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I became hooked on Alexa with the first Echo, I have upgraded to gen3! I use for my reminders, grocery list & package delivery. I have become so spoiled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firdt time having this item. So convenient. For some odd reason i think my wife is jealous of Alexa!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this and it is working fine. He seems to be enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ‘smart’ speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the many features and applications, but so far I like Alexa. I plan to get more smart bulbs and a smart thermostat. Works well as a Bluetooth speaker for music as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously owned a Google Assistant. We tend to use Alexa for most things now, as we prefer her “personality” over Google’s. There are things that she can do, that google can’t and vice versae.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product a 3.8 out of 5. I do like that the echo dot is stealth and the color blends in well with the surroundings. I love the fact it gives me an update of the status of my order. It doesn't always pick up the command well, as I would have to repeat myself. Overall, it was a great price and is a nice addition to my electronic stash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, fairly easy to set up and use for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and liked it so much during the xmas season I bought one for most of my kids and they love it too! One daughter says she likes the white noise for putting my grandson down for naps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music, smart home items and more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this very much. Start the day asking the temperature and weather and turn on lights when I get home from work, to music to end the day. Catch them on sale for $25 and it’s a great bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having so much fun with Alexa. She can do just about anything. Great with Checking o your Amazon orders! Also, Alexa will remind you of just about anything so you do not forget. Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a room .!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, this is the second Alexa I got from Bestbuy, it is part of my family now, my home is safe with all the unlimited features Alexa has. Get yours now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa runs our life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get enough of Alexa. I have one in every room. They are used as speakers for music to play in the background and also to communicate between rooms with others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great...until...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Echo Dot on a whim, hoping to find some interesting uses. I DID! Or at least I thought I did... I used my Dot to listen to my Sirius XM radio subscription. It worked so well I bought 2 more. Everything was great until... Worked great on a Saturday, the following Tuesday nothing, nada, zip... "Sorry, I'm having trouble playing the music" is all she will say. This is a known issue by Amazon for some time, as it is with other music sources, even Amazon music. And yet, no solution. Although they claim it has been addressed. A lot of tickedd off people, just Google "I'm having trouble playing the music" and see what pops up. I stress STILL NO SOLUTION!!! So now I have decorator hockey pucks... don't waste your money or time. Doesn't deserve one star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this little guy, I need to buy a few more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and easy to use. Bought this for Christmas gift

    I would recommend this to a friend