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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1979 Showing 39,561-39,580 of 45,022 reviews
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better with the clock view, i have the 1st gen and 2nd gen, still the same average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love is great products play music and you use the alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a great gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely entertaining as well as helpful. Great for people who's first language is not English -- works in almost any language, and understands people who's English is not perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firdt time having this item. So convenient. For some odd reason i think my wife is jealous of Alexa!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome, sound is good and clear...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Echo dot not so great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the dot for free. Easy to set up and made of good quality. The problem I found it did not always work and that is frustrating. Had to turn off and turn back on so it could reconnect with the internet I assume and that didn’t work all the time. I am just glad I got it for free. When it work it was good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best buy wouldn't provide it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ring camera and this came free for purchase. The dot wasn't available when ring was picked up. Came available 4 days later, I was out of town working and wouldn't get back until day later. They denied me the product 6 hours after closing doors previous night. Spoke with store manager and customer service and they wouldn't give it to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok...better to get the white Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it loses the wifi constantly....I have to keep on connecting the wifi

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't want one, but it was free

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as a freebie with the purchase of a large screen TV. I'd rather have had a gift card or future discount, but free is free. Some people trust Amazon and Alexa to eavesdrop on everything going on in their house. I don't so I had no use for it. But I was able to sell it online for $25, so that turned out OK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa never fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a discounted price! My grandma loves it! I put in her room and she could now play whatever song she wants or ask info from alexa whenever she wants to! Useful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure i would take way more pleasure out of the dot if I had more smart things to connect to it. However it makes me happy when it plays music for me, or my audio book. But it makes me most happy with the reminders and timers i can set without finding my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it was pretty easy to use and it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great start to learning IoT technology. I love the music options. Will be buying more of these for my family at the $29 price tag! A ton of information triggered at the sound of your voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery in a timely manner, all delivery was good, the packaging was super good, nothing in bad condition, and my purchase was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with a security camera, but returned it for a google instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, great price. Bought another for the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Echo dot 3rd. Generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to play music you better be sit close to ask -you have to have Wi-Fi in order to play any thing and app on your phone. It does have good sound to play music but not to use for your tv. It would be nice if rechargeable instead of keeping plugged in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ALEXA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALEXA WAS THE SAME PRICE EVERYWHERE, THERE WAS NO DIFFERENT EXPERIENCE IN BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Smart Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I was not very excited to purchase this echo Dot. But I got it anyway now, I am in love with it. Its smart and very handy. It understand my ESL English better than other Voice control devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great. Sound could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good. Easy to set up. Good sound.

    I would recommend this to a friend