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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 45018 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2211 Showing 44,201-44,220 of 45,019 reviews
  • Rated 3 out of 5 stars

    Love except for use with Spotify

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using with Spotify the sound gets distorted and crackled - at first I thought the issue was with the Echo dot I Bought this one to replace but they both so it, which defeats whole purpose of me having one for my office at work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it, but so far I am loving it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks, and Bluetooth doesn’t work right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use YouTube as my ONLY music streaming service. The echo dot, doesn’t integrate with YouTube but can play via Bluetooth. I read that I could use this as a Bluetooth speaker and all I would have to do is say “Alexa turn on Bluetooth” and then I would be able to connect my phone. Well it worked the first night I got it, and I was super happy with it. Then the next morning it wouldn’t connect to my phone via Bluetooth. Then it would say it was connected and it wasn’t. I tried to connect my phone via the app to Bluetooth it, and then the speaker would say “connected to iPhone” and then instantly “unable to connect to iPhone” I had gotten a free Google speaker a year ago and gotten rid of it after a month, so I decided to try this out, but after two days, I’m giving it away. It’s also really off putting that YouTube seems to be one of the only platforms that it doesn’t integrate with. I am 27 for reference and understand how technology works, but this Bluetooth problem going from working to not working overnight is beyond frustrating since I was going to use it as a glorified speaker anyways.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but would be better if you could unplug it and it still play but with this speaker it has to stay plugged in for it to stay on instead of it being wireless its not too much of a smart speaker if thats the only way it works

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and works well. Get one today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STEAL YOUR MONEY OVER NON VERIFIED VERBAL CONSENT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUBSCRIBE ILLEGALLY TO MUSIC AND VIDEO JUST BECAUSE YOUR KIDS PLAYS WITH IT, MUTE THE MICROPHONE AND REMOVE YOUR CREDIT CARD FROM AMAZON OR JEFF BEZOS GETS YOUR MONEY TO COMPETE WITH ELON MUSK

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for me as a speaker to move around the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s cool but looses connection to the internet often. Other Amazon products in my house do not do this and nothing else around to interfere with so not sure what’s up. Luckily I got it on sale so it is what it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my birthday. Two weeks later the speaker is already crackly sounding. Will be returning it. If the device has 10 volume settings then the speaker should be able to handle all of them. Alexa is good for some things but Google is much smarter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This thing freaks me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know this is just a ploy for Jeff Bezos to find out what you want and put it in front of you. It’s the most brilliant scam in advertising history. But it’s something I can tell at and it just listens instead of calling the cops so that’s cool too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pointless piece of junk. If its offered as a free gift…refuse it. If you get it as a gift with purchase…best buy will dock your refund if you return your item without the return of this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea how to use this or what it is for. This came as a freebie with my TV purchase. I do not own Alexa, so I'm not sure how much use it would be without Alexa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine didn’t have any problems Except when I first got it had a really nasty smell on it like mold or something I had to leave it in the box for about a week till the smell went away (was trying to give it 4 stars but it won’t let me)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get the clock to show when it was put in the spot we wanted this device to be placed. Returned this Dot for one without the clock feature. No reason to pay extra for a feature I wanted and couldn't make use of.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for Alexa say not registered over and over again will not receive WiFi it's trash do sent work sorry I pay for it trash just sitting in box I will never use online products again no refund trashing packing unable too return waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t hear me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This don’t understand me when I say turn off light. It turn off something that is already off. I hate repeating her name. It be better if we can just name it where echo dot understand! Alexa don’t listen very well!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do you really need this in your home ?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for this kind of nonsense, you can keep it !

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MAGA,

      We are sorry you are displeased with Echo Dot 3rd Generation. There is a newer version of this product that may fit you needs more. With an Echo Dot in your home, you can Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. You are able to turn on lights, adjust thermostats, lock doors, and more with compatible connected devices. Alexa is always getting smarter and adding new skills like tracking fitness, playing games, and more.

      This device is also built with multiple layers of privacy controls, including a microphone off button that electronically disconnects the mics.

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, redundant and serves little purpose. This one seems usefull for someone without an existing smart device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Salesman in your house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally, tossed it in the garbage. It is constantly listening what you are doing and trying to sell you something It’s beef basically a salesman living in your house

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read a book and meditate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be willing to give up your privacy for the convenience of owning one of these. I value privacy over convenience so I put it back in the box and it will get re-gift it at next year's white elephant exchange.

    No, I would not recommend this to a friend