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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 45018 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2213 Showing 44,241-44,260 of 45,019 reviews
  • Rated 3 out of 5 stars

    Don’t use for a speaker for music

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this product for a few months, used it for music, but unfortunately the speakers are already blown out and it’s unusable. If you’re going to use it for other things it’s great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t figure this thing out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came S a bonus to a package deal. I thought I had figured it all out and had it set up, but no. It worked for two minutes and I’ve never figured out how to get the thing going again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying and not useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it on line for a couple of days, but found it useless as it is the only smart device I have in the house. So it is in the box waiting for something else to happen. Really found no use for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa Doesn't Understand but nice Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not have accents or speak weird but Alexa doesn't understand a lot of what we say. It can be a bit annoying, but when I connect and use it as a Bluetooth speaker it is great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, don't need it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of Alexa and her mediocrity. I have removed them all from the house. She isn't smart enough and just has a lot of random skills. Google assistant is way more helpful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome prodcut for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by just how much this little guy\girl can do. I have never had any issues with this device recognizing my questions its always accurate and knows exactly what I am asking it. The one issue I have with it is unless you are a techy person you may never use it to its full potential because you may never really pick up on just how the "Skills" as Amazon calls them work. Basically you have to download an Alexa app on your phone and then setup the device but from there you have to download skills to really take advantage of this device, an example would be I downloaded a Fios Skill so that I am able to control my cable box with commands such as "Alexa watch AMC on Fios" The problem is setting up the skills for this to work I had to enable the Fios TV skill then I had to choose what cable box this device was going to control, well if you never named your cable boxes by the rooms they are in then you have to figure out the name the cable company gave your cable box. Anyways like I said once you get everything figured out its great. I have it tied to my calendar in Outlook, my cable box, my Fire TV, I use it to play music from Amazon "Apple Music is coming to this device soon" I ask it what my commute to work is like, what's the Weather today. As far as the Sound quality goes, this small device is perfect for a bedroom or office if you want good sound in a bigger room buy the ECHO or ECHO Plus its that simple.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Makes for great landfill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the rest of the virtual assistants, its unreliable in recognizing the most basic functions. Got it free, wish i got paid to take it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    does not respond to voice without pressing butto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not respond to voice without pressing the button on top of the dot. Tech advised this happens with alexa once and awhile. We did not know that when we acquired it. Other than that I like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Great for some not for others. It’s a all about personal preference. We tried it, worked as advertised,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo Dot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to assist with my sound bar and could not get them to pair with my sound bar when connected to my TV , I have not tried to use it for anything else but will keep trying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display on the speaker and the fact that it doesn't have a screen for my teens however with this being a new generation hate that it has to be plugged in to an outlet to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why this was bundled with the Ring door bell. It does not seem to integrate with the door bell. It may be useful if it did? I think I may just unplug this thing since it serves no purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T LIKE THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with my ring camera and charger. Wouldn't have one other wise. Invasion of privacy!!! Cell phones are too!! My kids have one in their rooms, (wife bought them), kids like them!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon-Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift so I cannot speak to how it functions. I had to rate it one start but I have no idea if that is a fair evaluation of this product since I haven't used it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    aLWAYS LISTENING BUT DOESN'T WHEN YOU WANT HER TO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly have trouble with her, I don't understand why we have to keep resetting. Also, she's always listening even when you don't want her to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t trust Amazon

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item as an additional giveaway item with a purchase from Best Buy. I never opened it, don’t trust Amazon to be collecting data on my family and sold it on eBay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    get Google not Amazon.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alright. Definitely not as good as my Google product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like this bc you have to go thru amazon account you would think with all this technology they wouldnt make you have to do all that work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon device just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is review of amazon device .I get this as a gift and it just works ok does job done.Newer version is better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up took a long time. Not sure why, but it appears the device could not sync with my iphone. Quality of sound is average, not good to listen free music.

    No, I would not recommend this to a friend