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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2216 Showing 44,301-44,320 of 45,022 reviews
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anybody, its super slow and really cheap made

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gifted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it away as a gift and the receiver loves it, glad I picked the right gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't want

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cancel this before it arrived and wasn't able to. I did not want this item, nor the other free stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am not using the echo dot device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 1 star because I do not use or need the echo dot. It was given as a promotional item with the Ring product. Wish there was an option to select not applicable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun and it reminds me to take my pills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I don't know what to do with it, besides alarm clock and reminder. A lot of the stuff I ask she responds ...hmmm I don't know that. But it's still a novalty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Not teally into the whole robotic thing but if you are...it wirks well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent entry level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly used mine as a speaker , but the kids enjoy checking on random things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Error for the morning alarm

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daughter. She complains that sometimes Alexa doesn’t ring the alarm in the mornings. It must be an error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the round echo instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the round echo instead because this sounds really dull and flat. The round one at least carries sound throughout the room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon Echo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaly useless if your not handicapped. If this wasn't a free gift from buying a tv I'd return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several echo dots and this particular one seems to have sub par microphones because the other echo dots that are much farther away will hear and respond to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the brightest clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is you can’t turn the clock brightness up very much to see it from across small room even. Should be adjustable to being brighter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Having trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can’t connect to my iPhone because I tried it at work and it connected immediately but when I tried at home ,, I having trouble

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Give me a pack of batteries instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks later I am still trying to install. No assistance from Best Buy available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Dot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I have no idea how to use this product. Not familiar with this or Alexa. Need assistance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker function for ipod aux did not work. That was all I was going to use it for. Do not like Alexa

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is my protection showing it was cancelled i had it picked up in sc it was a gift sent from me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for a few days then the clock stopped working I already try different things to make it work but the clock is still freezes at same time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this order and never got my money back I’ve tried calling on line and nobody helped me and it charged me for the item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother with this. It’s faster to search something up on your phone. Plus, I feel like it’s eavesdropping on us.

    No, I would not recommend this to a friend