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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 45018 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2220 Showing 44,381-44,400 of 45,019 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broke volume ain’t work it looks like it was used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Listening device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my ring doorbell i dont use it I’m not in to stuff listening to everything I say

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an earlier generation Echo Dot and its sound quality is better than this 3rd gen. It sounds muffled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase for the clock but really the light is no good enough at the night

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whole lotta nope.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumbest things I’ve ever owned. Never even opened it up. It was free with purchase of something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The promotion was canceled the next day! No offer to replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need amazon prime to get full features of this and if you want to play music from spotify, you have to have premium -.-

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have bought this. It came with the tv. I don't want something that can listen to anything going on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the alexa isn’t working. good thing amazon replaced it bit it took a while before i get the item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rare visits to Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to get my stuff and poor communication.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff but there are moments that alexa won’t listen or understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an Amazon privacy fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Google home, which I trust for privacy (uses my data for services). Amazon? They use your data for ad placement only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really bad! It did not work well and it was annoying l!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always play the music you want and doesn’t always recognize my voice . I expected better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use it due to the fact that I am hearing impaired and not able to comprehend spoken voices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa interrupts programming without being addressed. Doesn’t respond to anything except turning tv on and off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely NOT! Do NOT buy this piece of junk!!!!! Does NOT work again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it serves it's purpose. not as good as the reg echo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for YouTube users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally trash i hate that i cant use youtube music on the speaker or app

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds ok but having trouble with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but having trouble with it don't know why it stop and you have to talk to it a few time to work

    I would recommend this to a friend