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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2221 Showing 44,401-44,420 of 45,022 reviews
  • Rated 1 out of 5 stars

    cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbage. The sound quality is terrible and the device is cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with the tv and really was useless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always play the music you want and doesn’t always recognize my voice . I expected better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horriboe

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont stay connected for anything. Have to keep resetting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Penas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get you a google. This device does not reach in country places.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need amazon prime to get full features of this and if you want to play music from spotify, you have to have premium -.-

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use it due to the fact that I am hearing impaired and not able to comprehend spoken voices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in Dec 2020, and here is is mid June 2021 and it doesn’t work. My other Alexa device (echo show) works great thus far. I have contacted customer support for the Alexa and nothing. They just want to keep trouble shooting and I went through the same trouble shooting process for 4 days straight with no progress and they acted as if it was my problem when I was getting frustrated that they wouldn’t listen when the trouble shooting wasn’t working. The dot won’t connect to my wifi and all of a sudden it did that. We never changed anything. Everything was and is up to date software wise. It just won’t connect to the wifi so something is wrong. Customer support just kept wanting to redo and redo and redo the troubleshooting and it wouldn’t work after the 100th time so I got upset and they said when I was ready to continue to keep doing the same trouble shooting to contact them again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly satisfied.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device... for a year. The past few months it started to get glitchy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    thumbs down

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this echo dot, horrible sound, only good thing the return was very easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Throw it out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of giving Bazos access to my home and all my info and preferences. Threw this out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and within a week had to return since it stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Brother

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big brother... if you want to allow all your privacy to disappear, this is for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent back didn’t work tried using kept cutting off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality does no t match price point. Sound is muffled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds ok but having trouble with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but having trouble with it don't know why it stop and you have to talk to it a few time to work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa interrupts programming without being addressed. Doesn’t respond to anything except turning tv on and off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    echo dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second one i bought with a bad output jack. i will return tomorrow. you must have a bad batch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an Amazon privacy fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Google home, which I trust for privacy (uses my data for services). Amazon? They use your data for ad placement only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not in Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to use it just yet. Planning to do so next month. Currently not at home.

    I would recommend this to a friend