Customer Ratings & Reviews

Better sound, better looks, better quality over Gen 2.

Very good buy I would recommend it to others and I'm sure they will recommend it as well il

Very helpful and have been using for quite some time.

It was great. It was really great. Echo Dot is great.

Alexa is great but I give 4 because I bough the promo with the light bold , it was not available when I went to pick up my Alexa and when you send a message because I got busy on my job I couldn’t pick up it , I lost my promotion!

These are great for simple AI. Have them all over the place.

Great value....fast service...easy pickup..friendly sales associate

I had to get used to the sound quality on this Echo device compared to the previous generation (2nd). You can adjust the sound settings slightly but I admit it sounded like it had a little extra bass than I expected. As far as working with the Alexa AI it's still what you've come to expect from Amazon.

This echo was apart of my bundle deal when I purchased my TV. I absolutely adore it. I plan on getting more

I like the product so I bought them for everyone in the family. Fast service from Best Buy, very impressed.

Very good is a very good, fast delyveri at home ...

So excited to receive and start enjoying. Can not wait to begin living a smarter way of home.

I was initially very excited to receive my echo dot and thought I got a great deal for it. Upon its arrival I was impressed by its look. Once I began setting it up in my college dorm it gave me a headache since the Alexa App runs so slow. Then, things got worse when I tried connecting my echo dot to the WiFi. This product is not university WiFi friendly, I had to use my cellphone’s hotspot to set it up. Well after 15 minutes I finally got it running. I decided to link my Spotify account to it and it worked very well, the sound quality was pretty good for its size. After 8 minutes of listening to music Alexa decided to run an update without permission, completely disrupting my music. I waited about 10 minutes and decided to give it a shot to get it running again, but Alexa kept saying “I’m sorry, I’m having trouble understanding you. Please try later.” I unplugged it and plugged it back in again but I had the same response from Alexa. I am surely returning this product ASAP because I am truly disappointed in the efficiency of the Alexa App and the user friendliness of both the app and echo dot. I hate having no control over what the “smart” speaker does. It truly felt like Alexa was in control all the time. I do not recommend this product to anyone.

Very good but slow sometimes, but idk what else to do about it

Amazon - Echo Dot (3rd Gen) - Smart Speaker with Alexa - Charcoa Very easy to use and very helpful.

I so love my Amazon Echo. It is really nice and work amazing. I have 2 of them. I will be buying 3 more for my kids so they can stop taking my other ones.

I bought it and it was so amazing that i went back and bought 2 more.

Tried to set up with the t.v. and phone but had a really hard time. I ended up giving it to my 11 yr old and he set it up with his phone. He loves it! I guess im not as tech savy as i thought i was.

Perfect for my home office. Will be buying a few for christmas gifts.

I have had a google home mini for a long time. But I heard the echo is better. So I tried it. I do like how you command just by saying Alexa, not Hey google. I love the voice too. But I heard that they record everything that you have said. So I am not too sure now.