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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 45021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Echo Dot (3rd Gen) highly, praising its sound quality, ease of use, and compact size. Many appreciate its affordability and straightforward setup. While some users find the bass lacking and occasionally experience issues with Alexa's responsiveness, the positive feedback on other features outweighs these concerns. Overall, the device is seen as a convenient and valuable addition to the smart home.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 45,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd generation of this product that I have owned. I picked it up because you could make phone calls to virtually anyone, and the earlier version could not do this. What pleased me greatly was the quality of sound. No one really even knows that I am on the rough equivalent of a speakerphone when I make calls. Usually, for example, my mother complains that she cannot hear me. She is 94 and has a hearing problem, but she has yet to even figure out that I am calling from a different resource. And she has not complained about not hearing me at all. In fact, the quality of sound is so good that I play music through it and I am amazed at how good it sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot 3rd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as a free with a wifi mesh router I purchased. Great little device, useful in many ways. Try asking it anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pick it up!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must in every room!! Makes your home smart and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is a good start in the "smart world" Kids are having fun asking questions and listening to music with our new Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of adding apps and accounts. Alexa does get confused sometimes but I just restate what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with another item. Setup was easy. Still working on integrating with other smart home devices, but over happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for 1st time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart device in my house looking forward for more. Love the way I can use it as an alarm clock. I feel like Tony Stark's

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a tiny speaker it has good sound and it’s been useful so far!

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little units. They work but Alexa often doesn’t understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that I have multiple of them in the house and I can use the Alexa to send a message without having to go upstairs to talk to the kids when dinner is ready all I say is Alexa tel the kids dinner is ready. The whole house hears it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Classroom friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my classroom. Perfect for quiet time playing spa sounds, or connecting to my computer for lessons or movies, and asking Alexa basic questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot has been great around the holidays. It has been easy to play music, call Santa and ask holiday questions. It is also convenient when asking about the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa everywhere

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. We acquired five of these. They are setup in the basement,First floor and second floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Alexa

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my sister. Works great. I have two other versions, and they're awesome once you pair with other smart technology. Alexa can be a little dim at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for kids room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and even better that it was a promotional item for purchasing tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asking Alexa is easy & great! Play music, get jokes, current weather, etc.. If you haven’t bought 1, I truly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great potential for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had much interest in an echo then received as a Christmas gift. If you can take full advantage of the automation it seems like it will be a nice thing to have. My kids love it. They’ve already managed to get me an unwanted subscription to amazon music that I’ll have to remember to cancel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great companion piece to our Ring video doorbell 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as an extra when we purchased our Ring video doorbell 3. Now, whenever someone comes to the door Alexa tells us "there's someone at the door." We are very pleased with it and all the other capabilities, like getting the current weather, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing all the time LOL my kids love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have bought this for myself, I got it free for buying a Ring camera. Right after I got it, I bought another one two days later. There isn't a whole lot Alexa can't do. I'm still learning all the ins and outs of it. Once you start using "her" you won't be able to stop

    I would recommend this to a friend