Customer Ratings & Reviews

Voice recognition isn't as good as the 3rd generation dot especially if you have a TV or radio on in the background. Speaker seems about the same as the 3rd generation.

This is the worst Alexa device that I have ever owned. It requires restarting frequently; it doesn't respond for long periods of time; it doesn't hear my voice as do the other Alexa devices I own. Whether it is just this one or all Alexa Dot 4th Gen I can't say, but this one is lousy.

The overall coverage of the microphone in the 4th generation is a major improvement over the 3rd generation. But truly the speaker system suffers dramatically on base.

When it works it’s great however it seems to need rebooted often so features will continue working properly. I expected a little more from an Amazon device.

I find this model to be slower and less responsive then the echo 2. However idk if it's because I'm using the male entity, Ziggy or what?!

Nice; but I don't like it as much as the Tap. You cannot carry it with you, Has to stay plugged in. Does not always connect. Cannot get it to sync with the Tap.

This alexa for some reason has trouble understanding my commands. Or it doesnt catch my voice. Unlike the previous version.

I feel the third generation is the better I feel i have to talk louder for alexa to react unhappy plus somehow i cant turn on or off my sony tv like before

Sound like in deep well when making calls. Sound when playing music is ok

Annoying it wont listen to me when i tell her new music

Alexa Doesn’t always answer. I have yelled plenty of times before it actually picked up my voice and I was standing next to the device.

Buy the 3nd generation, it is sufficient, you don't need this round ball, no major difference

Wont respond promptly have pass in commands multiple times. Used to work in the initial days but not any more.

I like how helpful it can be but it seems like it only plays music from Amazon music and I use Apple Music:/ that’s the only bad thing.

Echo Dot 3rd geneeation is better ,as compared. I paid $10 more for this just for the shape. Infact speaker in 3rd Gen sounds better

Love the new look...but the sound isn't as good as previous generation Dot. Also, disappointing that it no longer charges via USB.

This one for some reason has a hard time hearing me. Need to speak up for it to listen. Old echo was much more sensitive

Bought the dot for the grandkids that love to listen to music all the time they absolutely love it

I don’t like the new design, they are super bulky. It also talks to you WAY too much after initial setup.

This was a pretty garbage device from the second I got it. I’ll be the first to admit despising an admission of it, but even Siri is better than this thing. Just a constant of ‘I’m having trouble playing that right now, try again later’ but for everything. The speaker quality was decent at best, it was all nothing but mid-range. The high and low ends were extremely washed out. What you see here is what you get. A talking bowling ball. I was extremely dissatisfied with this product over the entire year I had it, minus two months where it wouldn’t function at all, claiming issues with software updates, but wouldn’t connect to the app to actually perform the update, even Amazon couldn’t help, but lo and behold it actually worked one day. In conclusion, save your money, and get a good Bluetooth speaker to hook to your phone, or one of the Apple devices similar, it’ll save you the inconvenience.