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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, clock feature, and ease of use of the Echo Dot (4th Gen). Many appreciate its compact size and the attractive design, while some users noted that the volume could be improved and that the Alexa functionality has room for enhancement. The display and setup process also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,972 reviews
  • Rated 2 out of 5 stars

    Echo Dot has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot does not stay connected to Alexa. We’ve reset everything possible multiple times and continue to have the problem. Love it when it works but it diesnt work more often than it does. Will be taking it back for a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow responder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you paid for. The item appears to be very slow in respond to commands, in both Spanish and English. it’s not as practical and efficient as been described.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sold open products like new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and good. The product was good and I was satisfied. However, one thing I didn't like was the box was open (Not new.) I should have paid the price of the open box amount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Review of echo dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good item that full filled all the duties I expected of it. I would definitely buy again and recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Limited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited to what you can use it for it is very good to have around the house does not take much room

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t respond. You can try all day. It Sucks. Period.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked fine for a month and now it will not connect to the internet at all. I have tried several times to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have amazon replace it because it was registered as a sild product from best buu so i was not able to use it and had to send it to amazon because best buy did not do their job. I will not be purchsing from best buy any longer. It is not my responsibility to ensure my product is registered as sold. Thank goodness it was a gift to me or to someone. Plus no one in the store answers the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clock light is very low and hard to see

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital light is very hard to see. There is not an option to adjust the clock light.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well ! Doesn't connect to Alexa right I tried to connect it to my Echo Show it wouldn't work right !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time not very visible. This product would only work in black

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bestbuy is a TERRIBLE COMPANY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this company lacks the empathy they need to stay in business. These crooks should be thrown in jail based solely on how they IMMEDIATELY take money, then LIE about when the delivery will be and BAIT AND SWITCH it to months away. do not buy from bestbuy when it comes to appliances. You will be unhappy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic is not as good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is not as good. Sometimes, it doesn't hear me even from nearby. I'm disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nohart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa Red Dot ,I was told it works w my Iph12 or my Mac, which it don’t Misled by salesgirl. Ticked me off so I gave it away to friend for graduation gift. I like the AirPods tho. They were recommended by my librarian!! I have had Apple forever I’ll get over it tho.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echo dot without a clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the most recent item I purchased. The one I purchased did not have a clock as I had ordered two with a clock on December 8th and still have not received them so I purchased this at the store so I had something to put under the tree. It was a gift. Perhaps you could help expedite the order I have not yet received.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can connect to my Amazon Alexa always say any station is not available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in hopes that it could make my life easier, only to find it doesnt pick up my voice 50% of the time. I say "alexa" and have to say it several times after most days. I dont recommend buying this product. Im disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Excellent sound. Would recommend .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only for indoor use. Not portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to have it plug in at all times. So is a nono

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eco dot just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not the best quality but ok for its size I guess

    No, I would not recommend this to a friend