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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, clock feature, and ease of use of the Echo Dot (4th Gen). Many appreciate its compact size and the attractive design, while some users noted that the volume could be improved and that the Alexa functionality has room for enhancement. The display and setup process also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 2,972 reviews
  • Rated 1 out of 5 stars

    The show is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dot. It doesnt understand what im telling it to do and rederects me to another music platform. It works fine at first then the 2 weeks later completely stop following directions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    u

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it get it again and again so worth the prices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clock display stopped worked just after 3 months, so not covered under warranty. The last 3 things I bought from Best Buy all broke. Not sure what is going on, but I am done buying items from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dontbuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a year and 1/2 after purchasing. Multiple attempts made to connect to wifi...unsuccessful! Called Amazon for assistance...useless! Told I would need to purchase another device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give it any stars forced to give one Need to return this item As it Does not connect to Alexa No matter Crap is rated for anything that cannot connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time… programming needs to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would constantly turn on by itself. Wouldn’t shut down it was on listen mode constantly. Then it couldn’t understand english. Junk. Returned all we bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs better programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would constantly turn on by itself. Wouldn’t shut down it was on listen mode constantly. Then it couldn’t understand english. Junk. Returned all we bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Limited use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited to what you can use it for most the time cant understand me I have to ask alexa many times to do one task

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst store ever Manager store lie to me He promised credit adjustment Never happened I will never buy again from bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy in bestbuy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not work properly, when I connect two in stereo mode, they sound pretty bad ... when trying to receive support they only give 20 days and you lose your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wouldn't but it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This. Iis a poorly designed product. Makes you provide personal information and is an invasion of privacy. Does not seem secure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No help for the elderly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a good review because it’s not working because the lights aren’t working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd Generation have better sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Generation have better sound, this have a bulky sound, I wish to return it and get my money back...not happy with this Generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to Wi-Fi. That’s really all I needed to say about the Echo Dot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received ours and it doesn’t work tried to send it back for a new one and got a refurbished one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't see the display unless you are standing close to the device. It is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, only had it 3 months and it went dead. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of timr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t call it what I wanted. It didn’t understand my accent. It didn’t answer questions well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get Alexa terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t stand Alexa but family must have it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t rate this yet! I haven’t used it yet! When I do will let you know

    I would recommend this to a friend