Customer Ratings & Reviews
- Model:
- B09B8V1LZ3
- SKU:
- 12006408
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Alexa FTW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now our 6th alexa but first of this newer generation. Connection was simple and for something so small, the sound is amazing.
I would recommend this to a friendAmazon Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, loving every minute! Like the fact I can change wake word.
I would recommend this to a friendNice speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing that will blow you away, they say you can oair with same kind of speaker to make surround sound so that a plus
I would recommend this to a friendGreat speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and loud sound, of course there are bigger speakers but this one can be heard from outside your house. Very nice
I would recommend this to a friendNice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, not too big, but the speaker does seem to be somewhat directional.
I would recommend this to a friendUsed at work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect easily with my work wife.Google was easier
No, I would not recommend this to a friendHappy With Echo Dot and Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for safety reasons - if I fall or can't get to a phone in an emergency, I can ask Alexa to call for help. Even brought one to work in case I am there alone. Other than that, it's pretty neat to be able to ask Alexa for information, even jokes, or to use as an alarm clock. Would recommend.
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent little speaker - i bought this to keep in the kitchen so i can add things to my shopping lists.
I would recommend this to a friendUnstable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to hung state now and then and have to restart
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Velavan! I am so sorry to hear that your Echo Dot is getting stuck. It may be requiring an update to help prevent bugs like this from occurring. You can check this by saying "Alexa, check for updates." If this does not fix the issue, then you can factory reset the device and reset it back up. You can do this by pressing and holding the Action button and Volume Down button simultaneously for 30 seconds or more until the yellow light begins flashing. It will take roughly a minute or two to come back up after factory reset. Once this is done, you can follow the setup instructions in your Alexa smartphone app to set it back up. If this doesn't help, then I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting. I do hope these tips help you improve your experience and that you have a tremendous day!
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this purchase. I would never think such a little device could work so good for its size.
I would recommend this to a friendGreat!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent produt. I recommend. Fast and good delivery!
I would recommend this to a friendAlexa4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful very very functional for reminders alarms music back to the smart home lights and appliances
I would recommend this to a friendEcho
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic seems to working sometimes and sometimes has trouble hearing us, when we are right next to it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, TanadetI. Thank you for taking the time to leave a review. I'm sorry to hear about the issue you're experiencing with your Echo Dot. I have a few recommendations to try and fix the issue:
1. Proceed first with a restart of your Wi-Fi router by unplugging the power supply and waiting at least 30 seconds before plugging it back in.
2. Unplug the Echo Dot from its power source, wait 20 seconds, and then plug the device back in.
3. Check that the device is fully updated on software by going into the Alexa app.
4. Ensure that you don't have the device muted, which you can tell by the Mute button illuminating red on top of the device.
If you're still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
Great little speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of them paired in my living room. Great sound quality. Powerful base for such a small speaker.
I would recommend this to a friendAlexa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Alexa it’s convenient don’t need to much space I can talk to her from any room in my house
I would recommend this to a friendExcelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product For my space personal, More for assistant Alexa.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello RodrigoG,
Thank you for your excellent review of the Amazon Echo Dot (5th Gen, 2022 Release) in Charcoal! We're thrilled to hear that you're enjoying your Echo Dot.
We're so glad the Echo Dot is working perfectly in your personal space and that Alexa is serving as a great assistant for you. The 5th Generation Echo Dot was designed to provide helpful voice assistance while fitting seamlessly into any room, and it sounds like it's doing exactly that for you.
We appreciate you taking the time to share your positive experience. We hope your Echo Dot continues to be a valuable assistant in your daily routine!
A+++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always nice to deal with . Keep up the good work !
I would recommend this to a friendCute and Fun Ball
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device. So easy to use my 5 year old grandson talks to it often throughout the day!
I would recommend this to a friendecho
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have these all over my house and have given as gifts love it
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very strong, but for pricing, is worth it
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ImadB,
We are happy you are enjoying your Echo Dot. This device is meant for bedrooms and small spaces. To ensure your device has the current software update you can check in settings of the Alexa app or Ask Alexa directly. From there, if you need further assistance, call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!