Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,614 reviews
  • Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super impressed with this great speaker. For me, it's the best. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA SPEAKER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUNDS WONDERFUL, SHE LISTENS WELL AND UNDERSTAND THE OWNERS VOICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand son

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my grandson really liked it. Ease of operation and had a choice of colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the compact design. Sound quality is very good. I use the timer feature all the time when I cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa works for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This updated Echo Dot is cool. Responsive to voice commands and the sound quality is greatly improved over earlier editions. I like the charcoal color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but love the sound quality! Great choice! And bought it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alexa device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new echo device it works great.I like the voice and it is more personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device; it's very affordable and very efficient, with a futuristic style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, a good sound and this Alexa work very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup Is Cumbersome: Getting both units set up was more difficult than I expected. The Alexa app was not always intuitive, and going through Wi-Fi configuration, linking accounts, and getting routines going felt more time-consuming than it should be. Learning Commands Is a Challenge: Even after setup, teaching Alexa to understand my commands was a bit tricky. I found myself repeating phrasing, and sometimes the responses weren’t quite what I intended. This made using it less seamless than I hoped. Connectivity & Command Recognition Issues: There are known concerns with 5th-gen Dots missing voice commands or not always responding reliably. Some users on forums report that their devices don’t always pick up the wake word, or that connectivity drops. No 3.5mm Audio Jack: One major downside is that this version lacks a physical audio-out jack, so you can’t easily connect it via cable to external speakers. Sound Limitations at High Volume: While the sound is solid at low-to-medium volume, pushing it higher can lead to distortion, especially for bass-heavy content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute little echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and my grandson set it up within 5 minutes, he now enjoys his music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Alexa, you’re awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot has so many convenient features. Want music for motivation, “Hey Alexa”. Need to reorder household supplies, “Hey Alexa”. Add an appointment to your calendar, “Hey Alexa”. Looking for a recipe for supper, “Hey Alexa”. So, so many features available with Alexa and the Echo Dot’s compact design fits in nicely and has a bold sound when playing music. ❤️❤️Alexa!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Play your favorite music. Get notifications , and set alarms. Nice price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best product ever!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Love how they can connect through out my house and I can have a whole home surround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Dot

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker. Love listening to music with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Little Sucker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it fits in the room and the exceptional sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker for the price.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker and responsive. I use it in the kitchen and even with the noise it sounds and responds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult Technology Made Simplistic Through Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Bought for my grandma to connect her robot vacuum to so she would easily be able to operate it instead of having to deal with technology. She loves being able to just tell Alexa to run her vacuum and not have to deal with a cell phone or vacuum directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs an Alexa

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 70yo MIL and she loves it. So easy to use and it learns your voice and habits. So the more you use it the better it gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very good price, easy to use and install.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JuliaM,

      Thank you so much for your wonderful feedback about the Echo Dot (5th Gen)! We're thrilled to hear that you're enjoying the sound quality and found it easy to set up.

      What we love about your feedback:

      The sound quality is meeting your expectations
      You found great value with the pricing
      The setup and installation process was smooth and straightforward

      The Echo Dot (5th Gen) delivers impressive audio for its compact size, and we're so glad you're experiencing that quality. Whether you're listening to music, podcasts, or using Alexa for your daily tasks, we hope it continues to enhance your home.

      Thank you for choosing Amazon, and we appreciate you taking the time to share your positive experience. AmazonDevices