Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,567 reviews
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I going to have this as a xmas gift for the family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The dot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product also good quality but just hard to connect Vizio tv with Alexa. I did fallowed the instructions but no luck and that was the only reason for me to buy the dot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best, have better older units

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my favorite version of Alexa. I prefer the smaller form factors. This one doesnt hear my command very well and i have to practically yell at the think. Half the time it give the wrong command even though i spoke clearly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Casry! Thank you for reaching out about your Echo Dot. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn't muted. The light indicator is red when your device is muted. Press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. Speak naturally and clearly. Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?" Try saying, "Did you hear me?" Unplug your device and then plug it back in. I hope these steps help fix the issues you are running into. If they don't, reach out to Amazon customer service at 1-888-280-4331 for further assistance. Thank you and have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Thanks best buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful purchase. The rep who helped had a great attitude, energy and was speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my daughter intertained . She loves it. Got it for her for her birthday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works like its suppose too

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a replacement for a 1st gen one that died. setup ws easy, it detected my network, the smartphone app detected the new echo...boom all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have in your house! It is helpful and saves a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic, it is an amazing item thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, so far it has been working really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well.Everything i want it to do it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the Alexa Products and this one falls above with all the rest no disappointments what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas as a bingo gift. It was an excellent gift and people fought over it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mistakenly thinking that it had the aux port. Sounds great if all you’re looking for is sound. Going to return this for the version with the aux port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, very helpful in a daily activities.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Gadget with Excelent Perfomance, It was a gift to my mom, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product for its price. I bought it for my wife and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! AWESOME!!! Awesome!!! Awesome!!! Awesome!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing but trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Had an older echo. Wish I had kept it. This one will not follow simple routines. Actually refused to follow command on how to respond to a household member. Said it was too military!!! OMG!!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, skelnav88. Thank you for taking the time to leave a review on the Echo Dot. I am sorry to hear about the experience you are having with the device. We would love the opportunity to assist you further with your specific problems. I recommend contacting Amazon Customer service which is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa, I like the feature that it reads the inside temperature of the room it’s in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy wife happy life!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she loves it! She uses it for background music while she works and it’s perfect for her applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preset 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it definitely helps me every day !

    I would recommend this to a friend