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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,619 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New and Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new generation Echo Dot is fantastic. The sound is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I buying to my kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is to easy to use, my kids loved… They listen their favorite songs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must HAVE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun and cute! Good to listen t music or make a grocery list!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new look and better sound. Works well in English and Spanish.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Little brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything big brother does in a smaller package and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little smart home speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good for the price and of course has Alexa built in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa is really functional and is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then previous units

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new echo these were on sale sound better then previous

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A mistake

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not even taken out of the box yet after the negative experience with another Echo product. No time to figure it out or how to make it work.,

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Aardvarka, thank you for providing feedback for the Echo Dot. I am sorry to see you have had trouble setting the device up. To set up your Echo Dot, first download or update the Alexa app on your smart phone, plug in your Echo Dot, open the Alexa app, select "Devices," then "Add Device," and then follow the on-screen instructions to set up your device. If you are in need of additional help please contact our Amazon Device Customer Service phone number at 1-888-280-4331. Thank you again, have a great day! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little sphere packs a great sound, i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best alexa so far the volume is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Small and amazing. Great to have around the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. I got it on a deal. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have too reconnect all the time. It's a pain in the buttocks.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi KatrinaP,

      Thank you for choosing the Echo Dot (5th Gen, 2022 Release) and for sharing your feedback. We understand how frustrating it is to constantly reconnect your device—that definitely shouldn't be your everyday experience!

      Frequent disconnection issues are often related to Wi-Fi connectivity or device settings. Here are some troubleshooting steps that should help:

      Move your Echo Dot closer to your router: Walls and distance can weaken the Wi-Fi signal
      Restart your router and Echo Dot: Unplug both devices for 30 seconds, then plug your router back in first, wait for it to fully restart, then plug in your Echo Dot
      Check for interference: Other electronics, microwaves, or baby monitors can interfere with Wi-Fi signals
      Forget and reconnect to Wi-Fi: In the Alexa app, go to Devices > Echo & Alexa > Your Echo Dot > Wi-Fi Network, and set up the connection fresh
      Update your device: Ensure your Echo Dot has the latest software by checking Settings in the Alexa app
      Switch to the 2.4GHz band: If your router has both 2.4GHz and 5GHz bands, try connecting to 2.4GHz as it has better range (though slightly slower speeds)

      If the problem persists after trying these steps, there may be a hardware issue with your specific device. We'd recommend reaching out to our support team at 1 888-280-4331 so they can investigate further and explore replacement options if needed.

      We appreciate you bringing this to our attention, and we want to make sure your Echo Dot works reliably without the constant reconnection hassle! AmazonDevices

  • Rated 5 out of 5 stars

    Nice addition to a smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this and the Echo Dot 3rd gen. I like how they work and allow me to control the lights withing my house. Nice at night to control my bedroom without having to leave the bed. I have not set it up but I am going to setup my Espresso maker to to a smart plug so I can turn it on to heat while I get ready to go down stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works well and adds a good speaker worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to. Sounds lije its supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    echo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing echo dot with great sound and multi functions

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for my table

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute and small. Doesn't take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good proudct

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was a great birthday gift and sound great

    I would recommend this to a friend