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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,619 reviews
  • Rated 3 out of 5 stars

    Not for Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but impossible to play music thru Bluetooth to a stereo pair. What a waste.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Going back to my old one (3rd gen)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save Your Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off saving your money and just purchasing the Echo Dot -Quality better than this unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa works great around the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added another echo dot in spare bedroom for convenience. It just works for music and lighting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but miss the aux plug in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but miss the aux plug in that used to be in the echos so you could attach okd but quality soeakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for listening to music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little concerned that alexa was messing with my roku but got it fixed. Nice sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has trouble listening to me. I don’t know if it her personality or my voice. Google works much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment device. We enjoy listening to music and the ease of the app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre is being nice to the speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is not intelligent, ty he speaker is not intelligent. They try and fail.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FBestBuy,

      We are sorry you are not enjoying the Echo Dot 5th Gen. This device is our best sounding Echo Dot yet. You can enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass, and vibrant sound in any room. Alexa is always happy to help- if you have questions about ways she can help and optimize your routines please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps!

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Its ok..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the audio on the device but it serves its purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be working fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly bought this as a repeater for my Eero router mesh network. Seems to be working fine. Setup was mostly easy, though it did need an immediate firmware update to get it working as a repeater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa ignoring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes she answers and other times she doesn't and when she does she doesn't have all the answers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes crazy sometimes and new design may not help to receive the information properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon echo dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My alarm didn't work because the time keep on changing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok. I dont know if this is the best presentation of the Alexa products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unnecessary

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back. Why do i need this if i still cant manage a smart phone. And it listens ALL the time. Im not ready for that much intrusion.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MissMolly, thank you for providing feedback on your experience with the Echo Dot. We are constantly looking for ways to improve our devices and so this information is very helpful. I do want to share some information regarding privacy. You have the ability to mute the device by pressing the button with a circle and a line through it. The button will turn red when muted. Saying 'Alexa' will not unmute the device and you'll have to press it again to unmute and use Alexa as normal. Hopefully this information is helpful for the future. Thank you again for your feedback and have a wonderful day! AmazonDevices

  • Rated 3 out of 5 stars

    Amazon echo dot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most apps won't work due to regional restrictions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tell me the weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how to use it all the way, and does it sleet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my brother loves his echo. Great gift idea for anyone. My brother is blind abd and i want him to be more technical.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found divice woks but being on so many devices can compete with wifi on the modem

    No, I would not recommend this to a friend