Customer Ratings & Reviews
- Model:
- B09B8V1LZ3
- SKU:
- 6522258
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.
This summary was generated by AI based on customer reviews.
Echo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic seems to working sometimes and sometimes has trouble hearing us, when we are right next to it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, TanadetI. Thank you for taking the time to leave a review. I'm sorry to hear about the issue you're experiencing with your Echo Dot. I have a few recommendations to try and fix the issue:
1. Proceed first with a restart of your Wi-Fi router by unplugging the power supply and waiting at least 30 seconds before plugging it back in.
2. Unplug the Echo Dot from its power source, wait 20 seconds, and then plug the device back in.
3. Check that the device is fully updated on software by going into the Alexa app.
4. Ensure that you don't have the device muted, which you can tell by the Mute button illuminating red on top of the device.
If you're still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
Awesome little gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this up with some lights, super useful for when my hands are full
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, Alexa does not disappoint! Shes on point as always!
I would recommend this to a friendAlexa Echo Dor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, look and feel. Alexa is very responsive to your commands.
I would recommend this to a friendNew and Improved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new generation Echo Dot is fantastic. The sound is much better.
I would recommend this to a friendI buying to my kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is to easy to use, my kids loved… They listen their favorite songs
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new look and better sound. Works well in English and Spanish.
I would recommend this to a friendMust HAVE!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fun and cute! Good to listen t music or make a grocery list!
I would recommend this to a friendLittle brother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything big brother does in a smaller package and price.
I would recommend this to a friendUnstable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to hung state now and then and have to restart
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Velavan! I am so sorry to hear that your Echo Dot is getting stuck. It may be requiring an update to help prevent bugs like this from occurring. You can check this by saying "Alexa, check for updates." If this does not fix the issue, then you can factory reset the device and reset it back up. You can do this by pressing and holding the Action button and Volume Down button simultaneously for 30 seconds or more until the yellow light begins flashing. It will take roughly a minute or two to come back up after factory reset. Once this is done, you can follow the setup instructions in your Alexa smartphone app to set it back up. If this doesn't help, then I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting. I do hope these tips help you improve your experience and that you have a tremendous day!
Sounds ok. Prefer older model style.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but we preferred the larger model. This seems to be the only reasonable option now but we preferred the original echo.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi EmilyR,
We are sorry you are not enjoying your Echo Dot 5th Generation fully! The 5th generation model has improved speaker quality from the previous model, to help deliver clearer vocals and deeper bass for rich vibrant sound. You can ask Alexa to play music, podcasts, and audiobooks and enjoy a dynamic audio experience anywhere in your home. You can also adjust sound settings via the Alexa App if you are wanting more crisp vocals or bass specifically!
If you have any further questions about your device please reach out to us at 1-888-280-4331.
Hope that helps!
Great little smart home speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good for the price and of course has Alexa built in.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Alexa is really functional and is easy to set up and use.
I would recommend this to a friendBetter then previous units
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new echo these were on sale sound better then previous
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little sphere packs a great sound, i would recommend
I would recommend this to a friendAlexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best alexa so far the volume is amazing
I would recommend this to a friendSmall but mighty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Small and amazing. Great to have around the house
I would recommend this to a friendReally great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. I got it on a deal. Great buy
I would recommend this to a friendNice addition to a smart home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and the Echo Dot 3rd gen. I like how they work and allow me to control the lights withing my house. Nice at night to control my bedroom without having to leave the bed. I have not set it up but I am going to setup my Espresso maker to to a smart plug so I can turn it on to heat while I get ready to go down stairs.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for my current network. It is a must have
I would recommend this to a friend