Customer Ratings & Reviews
- Model:
- B09B8V1LZ3
- SKU:
- 6522258
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Many Useful Purposes!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these Echos.....got first one as a gift a few years ago, thought it was a gimmicky toy and didn't connect if for awhile. When I finally did, and realized all the cool things it could do I went out and got six more , one for every room and the garage. Great for setting alarms, timers and reminders, playing selected music, answering questions and a ton of other cool things. Don't know how they do it, but they do it well. This last one was bought as a gift.
I would recommend this to a friend- Pros mentioned:Sound quality
WORKS AS ADVERTISED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY INSTALL, GOOD SOUND, SEEMS TO WORK AS ADVERTISED
I would recommend this to a friend - Pros mentioned:Ease of use
This is really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This make easier so many things lowk tunr off the tv or the lighta when go to sleep, or even give the weather bofer go to work while drinking coffe
I would recommend this to a friend Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the set of two so it’s good for my living space
I would recommend this to a friendBeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddendly it turns on by itself. But my son loves her
I would recommend this to a friendAll you need.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong controls many smart plugs in my house.
I would recommend this to a friend- Pros mentioned:Sound quality
Alexa FTW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now our 6th alexa but first of this newer generation. Connection was simple and for something so small, the sound is amazing.
I would recommend this to a friend Amazon Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, loving every minute! Like the fact I can change wake word.
I would recommend this to a friend- Pros mentioned:Sound quality
Nice speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing that will blow you away, they say you can oair with same kind of speaker to make surround sound so that a plus
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and loud sound, of course there are bigger speakers but this one can be heard from outside your house. Very nice
I would recommend this to a friend Nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, not too big, but the speaker does seem to be somewhat directional.
I would recommend this to a friendUsed at work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect easily with my work wife.Google was easier
No, I would not recommend this to a friendHappy With Echo Dot and Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for safety reasons - if I fall or can't get to a phone in an emergency, I can ask Alexa to call for help. Even brought one to work in case I am there alone. Other than that, it's pretty neat to be able to ask Alexa for information, even jokes, or to use as an alarm clock. Would recommend.
I would recommend this to a friend- Pros mentioned:Size
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent little speaker - i bought this to keep in the kitchen so i can add things to my shopping lists.
I would recommend this to a friend Unstable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to hung state now and then and have to restart
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Velavan! I am so sorry to hear that your Echo Dot is getting stuck. It may be requiring an update to help prevent bugs like this from occurring. You can check this by saying "Alexa, check for updates." If this does not fix the issue, then you can factory reset the device and reset it back up. You can do this by pressing and holding the Action button and Volume Down button simultaneously for 30 seconds or more until the yellow light begins flashing. It will take roughly a minute or two to come back up after factory reset. Once this is done, you can follow the setup instructions in your Alexa smartphone app to set it back up. If this doesn't help, then I would recommend contacting Amazon Customer Support at 888.280.4331 for further troubleshooting. I do hope these tips help you improve your experience and that you have a tremendous day!
- Pros mentioned:Size
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this purchase. I would never think such a little device could work so good for its size.
I would recommend this to a friend Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent produt. I recommend. Fast and good delivery!
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful very very functional for reminders alarms music back to the smart home lights and appliances
I would recommend this to a friend - Pros mentioned:Sound quality
Great little speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of them paired in my living room. Great sound quality. Powerful base for such a small speaker.
I would recommend this to a friend Echo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic seems to working sometimes and sometimes has trouble hearing us, when we are right next to it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, TanadetI. Thank you for taking the time to leave a review. I'm sorry to hear about the issue you're experiencing with your Echo Dot. I have a few recommendations to try and fix the issue:
1. Proceed first with a restart of your Wi-Fi router by unplugging the power supply and waiting at least 30 seconds before plugging it back in.
2. Unplug the Echo Dot from its power source, wait 20 seconds, and then plug the device back in.
3. Check that the device is fully updated on software by going into the Alexa app.
4. Ensure that you don't have the device muted, which you can tell by the Mute button illuminating red on top of the device.
If you're still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!