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Customer reviews

Rating 4.8 out of 5 stars with 2741 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,741 reviews
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could do better on the “Hey Alexa” part but overall a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! This thing packs a punch!! I was really surprised at how small it was and I thought it was gonna sound really low. Man was I wrong! This thing gets pretty loud for being that small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be working fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly bought this as a repeater for my Eero router mesh network. Seems to be working fine. Setup was mostly easy, though it did need an immediate firmware update to get it working as a repeater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great item my granddaughter really likes it I asked if she was happy with it she said she’d liven it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa connection is great of Bluetooth and louder then my previous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't regret it, but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it meet expectations. Good product. It is the best assistant as far as understanding voice commands. My problem is with the integration of some of my smart devices. I just realized that it doesn't work with ROKU in my region. In addition the integration with the air conditioner works.... sometimes

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Diego, thank you for your feedback. I'm so sorry to see you're having a subpar experience with the Echo Dot. I understand how frustrating it can be that Roku does not work in your region. In regards to connection issues with your air conditioner, here are a few troubleshooting tips for you to try to resolve the issue: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 4 out of 5 stars

    Echo 4 vs Echo Dot 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote speaker with Alexa. Going to return since I want the bigger Echo cause of the sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the idea of finding the local temperature and the temperature for where we are going for the day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa echo Dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy access for information desired. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    significant improvements from previous version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound a little better than previous version. Also like that it has a temperature sensor, so I can ask Alexa what is the temperature in the room. Sensor seems fairly accurate, although it tends to report slightly higher values than standalone sensors I use in same room).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that the technology will improve over time but it isnt quite at the level id like it to be. Still cool tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good cost. I would definitely revommend as well as buy this gift again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo device has a rich sound and Alexa is remarkably smart. The added bonus of a free trial of Amazon Music was impossible to activate despite calls to both Best Buy and Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quolity for the good price. I bought this one to control the lights, and it’s doing the job. I bought it on BF, and it was in a boundel with a smart bulb. It was a great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy smart home hook up, music sound quality a dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart switches and lights easy to connect, but novelty of a smart home quickly wore off. My one experience with Amazon tech “support” was horrible and I ended up figuring out how to solve the problem myself. Sound quality is a dud. And no, Alexa, I don’t want to subscribe to Amazon music so please stop asking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, I haven't had any problems and I've been using it for several months now, I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago, has lost internet connection several times. Had to restart.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound works fine but nothing special , worked as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud w/ base but the voice recognition is not very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black Friday price was very nice and was easy to buy prior to black Friday.

    I would recommend this to a friend