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Customer reviews

Rating 4.8 out of 5 stars with 2654 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,654 reviews
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of the Alexa products. They are very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I'd like it, but it is too fun. Alexa can be very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and being able to touch it to stop and play my audiobooks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe got a dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have others and have had different models but this one only lasted until the warranty and return date passed. Havent had one do what this one does ever. Wont play things as asked, shuts down on its own. No idea why but wish we could return because now im stuck with a paperweight. Not all are bad this one must just be a dud.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Anida. I'm sorry to hear about your experience with the Echo Dot and the issues you are experiencing. Please restart your Echo Dot and unplug the power adapter from the device or the outlet. Wait, for 3 minutes and then plug it back in. If the issue persists, verify that you're using the power adapter that came with your device. Ensure your Echo Dot is up to date and check if the Echo Dot has any updates in the Alexa App. If these steps do not help and you are still experiencing device issues, you can reach Amazon Customer Service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    We bought 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is life changing. Alexa keeps us entertained and is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at an offer and it was an amazing deal. I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ideam works really good i highly recommend for family-friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product happy with my purchase of my fifth generation Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loce these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really say anything bad. My house is turning into a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much very good. excellent product I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dot!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Alexa make changes when my hands are dirty or busy -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Excellent upgrade over previous versions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for controlling all the appliances around the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to connect, it's too complicated

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JavierC,
      I am sorry to hear you are having issues connecting your Amazon Echo Dot. Here are some steps to try and help you connect your device: First, plug it in and open the Alexa app on your smartphone or tablet. In the app, navigate to Devices > +, select "Amazon Echo," then choose your device model. The light ring on the Echo Dot will turn orange, indicating it's in setup mode. Follow the on-screen instructions to connect the device to your Wi-Fi network, then select your preferred language and location to complete the setup process. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. AmazonDevices

  • Rated 1 out of 5 stars

    New burger!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and love the temperature sensor. Tells us the temperature of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so amazing! Very grateful for all the offers you make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality product at good price , Must have product at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from previous gen, works great and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo 5th

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of these speakers, it works for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present. Son is going to love it!

    I would recommend this to a friend