Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 12006410
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the impressive sound quality, ease of use, and compact size of the product. Many also appreciate its appealing design, reliable connectivity, and good value, noting that setup is very simple. Conversely, a small number of users have raised concerns about the volume output, the lack of a time display, and potential privacy issues.
This summary was generated by AI based on customer reviews.
No Display only speeaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Display only speaker. I will not recommend to anybody by this product. Its only wastage of money.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JamalahmadA,
Thank you for sharing your feedback about the Echo Dot (5th Gen). I can see there's been some confusion here, and I want to clarify what might have happened.
The Echo Dot (5th Generation) is designed as a smart speaker only—it doesn't include a display screen. This is the standard design for the Echo Dot line, which focuses on delivering quality audio and Alexa voice assistance in a compact, affordable format. If you were expecting a device with a screen, you may have been looking for the Echo Show 5 or Echo Spot, which are Amazon's smart displays that combine a screen with speaker functionality.
I understand this wasn't what you needed, and discovering that after purchase is frustrating. If you're still within the return window, I'd encourage you to exchange it for an Echo Show model that includes the display you're looking for. The Echo Show 5 (5.5" screen) or Echo Show 8 (8" screen) would give you both visual display and speaker capabilities.
If you have any questions about which Echo device would best fit your needs, Amazon customer support at 1-888-280-4331 can help guide you to the right product.
Thank you for taking the time to share your experience.
Connectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having a lot of connectivity issues. I didn't have this issue with the previous versions.
I would recommend this to a friendEchoDot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was less than I expected. The sound and the setup are a bitt complicated.
I would recommend this to a friendGoing back to my old one (3rd gen)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and just purchasing the Echo Dot -Quality better than this unit
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Alexa works great around the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added another echo dot in spare bedroom for convenience. It just works for music and lighting.
I would recommend this to a friend Not for Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but impossible to play music thru Bluetooth to a stereo pair. What a waste.
No, I would not recommend this to a friendGood but miss the aux plug in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but miss the aux plug in that used to be in the echos so you could attach okd but quality soeakers.
I would recommend this to a friend- Pros mentioned:Sound quality
Good for listening to music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little concerned that alexa was messing with my roku but got it fixed. Nice sound
I would recommend this to a friend Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa has trouble listening to me. I don’t know if it her personality or my voice. Google works much better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entertainment device. We enjoy listening to music and the ease of the app.
I would recommend this to a friend Alexa ignoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes she answers and other times she doesn't and when she does she doesn't have all the answers
No, I would not recommend this to a friendIts ok..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the audio on the device but it serves its purpose.
No, I would not recommend this to a friendOk for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy sometimes and new design may not help to receive the information properly
I would recommend this to a friendAmazon echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My alarm didn't work because the time keep on changing.
No, I would not recommend this to a friendDont waste your time on the Amazon Dot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set and seems imanle to comnected to Xfinity WiFi service, which makes this purchase problematic
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! Thank you for your feedback on the Echo Dot. I'm sorry to hear about the setup difficulties and connectivity issues with your Xfinity WiFi service. To resolve the WiFi connection problems, ensure your Echo Dot is within 30 feet of your router and download the latest Alexa app. Plug in your device, wait for the orange light ring, then open the Alexa app, tap More, select Add Device, choose Amazon Echo, and follow the setup instructions. When connecting to Xfinity WiFi, use the 2.4GHz network if available, as Echo Dot works best with this band. If the network isn't detected, restart your router by unplugging it for 30 seconds, move your Echo Dot closer during setup, and check that Xfinity security settings aren't blocking the connection. If issues persist, reset your Echo Dot by holding the Action button for 25 seconds until the light turns orange, then try setup again. If these steps don't resolve the connectivity issues, Amazon Customer Support is available 24/7 at 1-888-280-4331 for advanced troubleshooting specific to your network configuration. I hope this helps get your Echo Dot connected successfully!
Mr. B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok. I dont know if this is the best presentation of the Alexa products
No, I would not recommend this to a friendBrothers new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great my brother loves his echo. Great gift idea for anyone. My brother is blind abd and i want him to be more technical.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found divice woks but being on so many devices can compete with wifi on the modem
No, I would not recommend this to a friendTell me the weather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how to use it all the way, and does it sleet
I would recommend this to a friend