Customer Ratings & Reviews

Setup Is Cumbersome: Getting both units set up was more difficult than I expected. The Alexa app was not always intuitive, and going through Wi-Fi configuration, linking accounts, and getting routines going felt more time-consuming than it should be. Learning Commands Is a Challenge: Even after setup, teaching Alexa to understand my commands was a bit tricky. I found myself repeating phrasing, and sometimes the responses weren’t quite what I intended. This made using it less seamless than I hoped. Connectivity & Command Recognition Issues: There are known concerns with 5th-gen Dots missing voice commands or not always responding reliably. Some users on forums report that their devices don’t always pick up the wake word, or that connectivity drops. No 3.5mm Audio Jack: One major downside is that this version lacks a physical audio-out jack, so you can’t easily connect it via cable to external speakers. Sound Limitations at High Volume: While the sound is solid at low-to-medium volume, pushing it higher can lead to distortion, especially for bass-heavy content.

Wasn't really sure what this was but after I bought a washer, best buy gave me $100 gift card. My wife bought this. We use it all the time for information, alarms, reminders, and music, My 86 year old MIL was fascinated by it. We went back and bought her one as well. They only cost about $50. She is really enjoying it and usees it for a host of things. 2 happy customers. Every household should have one.

Great for kids, easy to use with perfect sound quality. Love it

[Employee of bestbuy] Amazing product! Love how they can connect through out my house and I can have a whole home surround.

very good product price very affordable ,quality of sound good

We upgraded to this from the first gen echo. It is fantastic. Music is crystal clear and it’s pretty loud. Easy to hook up to all of our electronics . We love it

Live my unit keep music on in the Howard all day it let me know who is at the front door

I absolutely love my Echo Dot speaker. It has a lot of boom for such a small speaker. Sound is amazing. Love I can sync all my Echo speakers together throughout my house. Would definitely recommend.

Don't get fooled by its size. This compact ball is loud enough to fill a room. I use it to stream music from Amazon. As a metal head from Ozzy to Slipknot. This ball can handle it all.

Great voice control, wi-fi, and compatible with my other Echo. Although this does not have the time displayed, that was my choice as the other one does.

I LOVE MY ALEXA! TEMP, WEATHER, LOCAL/WORLD NEWS /UPDATES,GOOD SOUND & QUALITY FOR BEING OLDER VESION.

5 star's. A speaker and an alarm clock. It's a great item for a college dorm room

This Echo Works great! Its currently being used to turn lights on and off, and as a speaker. Its pretty responsive compare to a google nest audio, but google does have a better assistant. Overall it sounds great and performs perfectly for tasks, music and the functions I use it for! Been a few months and works great.

My grandma loves to use this and the speaker is very good on it. Very easy to use

I purchased this for my elder mom. After having my own for years, I knew she liked it from using it at my house as well as my sisters, but never had her own. The echo dot is great because it gives her a hands free opportunity to take care of things. She can also connect it to a few other smart devices in her house. Overall I think it was a great purchase for her and will be extremely handy.

Overall, I'm very satisfied with my purchase and recommend it to those looking for an easy-to-use voice assistant with good sound quality. However, it's important to keep in mind the limitations and consider whether it's the right product for your needs.

Easy setup and works perfect for our requirement. Plays music, Informs abour door bell, etc..

Very easy to install and works amazingly and it’s smart right out of the box!!! Love it

I’m happy with this purchase. The new echo has been a great addition to my home network. Paired two of them in my den. Great sound, easy to set up. Not perfect, still wish Alexa would learn better. Still says “I’m not sure” too much.

Awesome little device to help with reminders, weather updates, music, and answering random questions.