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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2465 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,465 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazon echo dot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing item better quality than 4th gen easy to use and set up give item 5 stars great amazon product highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used at work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not connect easily with my work wife.Google was easier

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using Amazon echo dots. It helps to set up an alarm while going bed and also turn on/off the lights

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexaaaaa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, would recommend to anyone 100%, go buy 1 for someone, they will love it too, its a great Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produt. I recommend. Fast and good delivery!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic seems to working sometimes and sometimes has trouble hearing us, when we are right next to it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, TanadetI. Thank you for taking the time to leave a review. I'm sorry to hear about the issue you're experiencing with your Echo Dot. I have a few recommendations to try and fix the issue:
      1. Proceed first with a restart of your Wi-Fi router by unplugging the power supply and waiting at least 30 seconds before plugging it back in.
      2. Unplug the Echo Dot from its power source, wait 20 seconds, and then plug the device back in.
      3. Check that the device is fully updated on software by going into the Alexa app.
      4. Ensure that you don't have the device muted, which you can tell by the Mute button illuminating red on top of the device.
      If you're still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing item better quality than 4th gen easy to use and set up give item 5 stars great amazon product good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to update the older version. So far it doesn't listen very well. I have never been a fan of these types of devices, but we use it mostly for controlling the lights and sleep sounds. I could do without it but worth it if you have all the other things you can verbally control with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Echo Dot and Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for safety reasons - if I fall or can't get to a phone in an emergency, I can ask Alexa to call for help. Even brought one to work in case I am there alone. Other than that, it's pretty neat to be able to ask Alexa for information, even jokes, or to use as an alarm clock. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent little speaker - i bought this to keep in the kitchen so i can add things to my shopping lists.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shocked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get a alexa even though the echo wasn't what i wanted i purchased it anyway unfortunately when i arrived at home i decided to put it together while cleaning but it work correctly it kept stopping or turning completely off so i had to return it sucks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase. I would never think such a little device could work so good for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek and Sexy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and louder than I thought it would be. listens well and from a good distance. a must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and does what it’s supposed to do! Great gift for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    echo dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item lets me go hands free and lets me use things across rooms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful very very functional for reminders alarms music back to the smart home lights and appliances

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very strong, but for pricing, is worth it

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi ImadB,

      We are happy you are enjoying your Echo Dot. This device is meant for bedrooms and small spaces. To ensure your device has the current software update you can check in settings of the Alexa app or Ask Alexa directly. From there, if you need further assistance, call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of them paired in my living room. Great sound quality. Powerful base for such a small speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to deal with . Keep up the good work !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ball of joy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for it's size. The only pet peeve is that when you grab it and lift it while playing it shuts off. Must be a touch to turn off thing, but all I have to do is to tell Alexa to "play music" and it resumes. Glad I bought it.

    I would recommend this to a friend