Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,468 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Just get the dot it’s cheaper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were sold out and king back order for the one that had the clock. It’s ok the dot would have been cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our echo dot and you will too!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our Echo Dot. This is the second one that we have purchased and we plan on getting another. We absolutely love the Smart control and voice to light activation. The daily history is so fun to learn as we wake up in the morning with our Alexa, echo dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and use. Only problem is it will go off in the living room when i am trying to use the bedroom one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always get a second opinion if you can get a secon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not exactly what I was looking to buy I thought it would have the time on it I asked one of your associates what was the difference between a white one and the black one other than the price of $10 he said because of black the color so I bought what I did not exactly what I wanted the time lit on it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Duhhhh.....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa needs to go back to school and study up on her geography. You ask her for travel time from A to B and she gives you a wacko response totally unrelated to your question. I have continuously given feedback, however nothing seems to come of it. I know it's not her, it's the idiots writing the code. I'll ask her to play music by XXX from Pandora and she'll play music by ZZZ from I ❤ radio. Geez get it right, OK?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EchoDot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was less than I expected. The sound and the setup are a bitt complicated.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all happy with this dot. My other larger style dot had much better sound as well as more volume. This distorts when turned up and does not have capability to go very loud. Wouldnt buy again/would have returned but i missed my window! :(

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello lmksk! I am sorry to hear about your experience. The "larger style" device you are speaking of may be the full size Echo. That device is intended to be used for a more premium sound experience and fills larger rooms. The Dot is intended for smaller rooms or for night stands and does not have the same sound experience. You can improve this though by adding one more Echo Dot and pairing them together for stereo sound. This will give you a better experience than a lone Dot and may be a resolution for you to enjoy your Echo Dot as much as your full size Echo. You can always call Amazon Customer Support at 888.280.4331 to troubleshoot further to see what else we can do to improve your experience. I hope this helps some and that you have a phenomenal day! AmazonDevices

  • Rated 3 out of 5 stars

    Weak wifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in outbuilding but weak wifi signal is making it hard. Ordered mesh extender and will have Geek Squad install.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick to the dot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes has a better speaker that a regular dot but for some reason I can’t connect the tv and many times Alexa is not responding.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre is being nice to the speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is not intelligent, ty he speaker is not intelligent. They try and fail.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FBestBuy,

      We are sorry you are not enjoying the Echo Dot 5th Gen. This device is our best sounding Echo Dot yet. You can enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass, and vibrant sound in any room. Alexa is always happy to help- if you have questions about ways she can help and optimize your routines please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps!

      Hope that helps! AmazonDevices

  • Rated 3 out of 5 stars

    Not for Bluetooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but impossible to play music thru Bluetooth to a stereo pair. What a waste.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having a lot of connectivity issues. I didn't have this issue with the previous versions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Going back to my old one (3rd gen)

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated ours thinking that the sound and features would have improved over the last few years. I was wrong. This one constantly pauses (great feature if not so sensitive to its own sound) plus I had to start over on my “liked” library. That shouldn’t be if saved through an account- at least you would think. Also one star on this review app. You cannot see text while reviewing. I mean get it together BB. It’s only 2023.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save Your Money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off saving your money and just purchasing the Echo Dot -Quality better than this unit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but miss the aux plug in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but miss the aux plug in that used to be in the echos so you could attach okd but quality soeakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa works great around the house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added another echo dot in spare bedroom for convenience. It just works for music and lighting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has trouble listening to me. I don’t know if it her personality or my voice. Google works much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for listening to music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little concerned that alexa was messing with my roku but got it fixed. Nice sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok..

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the audio on the device but it serves its purpose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment device. We enjoy listening to music and the ease of the app.

    I would recommend this to a friend