Customer Ratings & Reviews
- Model:
- B09B93ZDG4
- SKU:
- 6522265
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Seems to be working fine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly bought this as a repeater for my Eero router mesh network. Seems to be working fine. Setup was mostly easy, though it did need an immediate firmware update to get it working as a repeater.
I would recommend this to a friendUnnecessary
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. Why do i need this if i still cant manage a smart phone. And it listens ALL the time. Im not ready for that much intrusion.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MissMolly, thank you for providing feedback on your experience with the Echo Dot. We are constantly looking for ways to improve our devices and so this information is very helpful. I do want to share some information regarding privacy. You have the ability to mute the device by pressing the button with a circle and a line through it. The button will turn red when muted. Saying 'Alexa' will not unmute the device and you'll have to press it again to unmute and use Alexa as normal. Hopefully this information is helpful for the future. Thank you again for your feedback and have a wonderful day!
Amazon echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My alarm didn't work because the time keep on changing.
No, I would not recommend this to a friendAlexa ignoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes she answers and other times she doesn't and when she does she doesn't have all the answers
No, I would not recommend this to a friendLost gift card money on return of item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned Alexa and battery base purchased on a gift card. Never saw my $96 dollars again. had full documents needed and still got robbed. Never again!!!!!!!!!!!
I would recommend this to a friendOk for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy sometimes and new design may not help to receive the information properly
I would recommend this to a friendMr. B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok. I dont know if this is the best presentation of the Alexa products
No, I would not recommend this to a friendAmazon echo dot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most apps won't work due to regional restrictions.
No, I would not recommend this to a friendTell me the weather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how to use it all the way, and does it sleet
I would recommend this to a friendBrothers new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great my brother loves his echo. Great gift idea for anyone. My brother is blind abd and i want him to be more technical.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found divice woks but being on so many devices can compete with wifi on the modem
No, I would not recommend this to a friendnice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift and turned out to be a hit with the family
I would recommend this to a friendAlexa echo dot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My order was delayed and it been five days. I haven’t received my order and and I can’t even track that tracking number cause it doesn’t work
I would recommend this to a friendReturn already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is cool but keeping saying your Wi-Fi is not set and can’t set with my new idea pad
I would recommend this to a friendI like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bummed to find out it only works while plugged in.
No, I would not recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. There is room for improvement. To make it less uncomfortable
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to basically be a speaker for me to play music in the house. Whenever I connect it to something it YELLS what it’s connecting to and there’s no way to stop it. Like if I wanna connect it to my phone late at night it’ll be like “CONNECTING TO IPHONE!” extremely loud and you can’t turn it off. Lot’s actually insane and I’ve been reading on online and apparently it’s been a problem for years and Amazon doesn’t care to fix. MI tossed the box but I’m gonna try to return it and if I can’t then I’ll sell it Smh.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello SteveB,
I'm sorry to hear of the difficulty you have experienced with your Echo Dot. If you go to your Alexa app/Settings/and Select the device--you can set the Echo Dot to NOT respond with a follow up. It is listed in settings as 'Follow up mode'. If you toggle this setting to 'off' Alexa will no longer repeat back to you what you are trying to accomplish, she will just do it! You can also link your account with a supported music streaming provider in the Alexa app. Some music services may be subject to additional terms applicable to the respective service. To link your Apple Music subscription to Alexa, you must use Apple's two-factor authentication process. Here are steps to link other music streaming services to your Alexa account:
1. Open the Alexa app.
2. Open More and select Settings.
3. Select Music & Podcasts, and then Link New Service.
4. Select the music service provider and follow the on-screen instructions.
Linked music services are listed under Manage Services. I hope this information has been helpful, if you need further support you can reach Amazon Customer Service 24/7. The number you can dial is, 1-888-280-4331. Have a good day!
Complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to connect, it's too complicated
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JavierC,
I am sorry to hear you are having issues connecting your Amazon Echo Dot. Here are some steps to try and help you connect your device: First, plug it in and open the Alexa app on your smartphone or tablet. In the app, navigate to Devices > +, select "Amazon Echo," then choose your device model. The light ring on the Echo Dot will turn orange, indicating it's in setup mode. Follow the on-screen instructions to connect the device to your Wi-Fi network, then select your preferred language and location to complete the setup process. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient, use it for work and to help me get ready in the morning... nice to have if you like checking sports scores, like me.
I would recommend this to a friendQuality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Alexa . I bought the 1st one from Amazone year 2020
I would recommend this to a friend