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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2468 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the Echo Dot (5th Gen) for its impressive sound quality and ease of use. Many appreciate its compact size and positive feedback highlights its compatibility with other Alexa devices. While some found the initial setup a bit challenging, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,468 reviews
  • Rated 5 out of 5 stars

    Love my alex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is very functional, has a lot of things to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa echo dot works fantastic!!! My daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for my current network. It is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its grate ive always wanted one and now I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Always purchase them as gifts to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, and the light color makes it look nice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to Alexa. We love to listen Music all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aleexaaaa !!! Great device i used it all the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo dot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    echo dot work great when was on sale..............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa's performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensitivity to recognize the voice deteriorates over time and it is not encouraging.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ChristopherJ! I am so sorry you are having issues with your Echo Dot. One thing I would recommend to try is to say "Alexa, Check for Updates." This will ensure you are on the latest software update. You can also unplug your device for 30 seconds and then plug it back in as well. You definitely should not be getting degradation of voice recognition quality over such a short time as we have Echo Dots that still function after many years of use. If neither of these helps improve your experience, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot further. I hope this helps some and that you have a phenomenal day! AmazonDevices

  • Rated 5 out of 5 stars

    Alexa, I Love You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good decision we took. AI at its best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice, a very good product i like it a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kind of disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old unit and bought this one. The volume is lower than the old one and it doesn’t work when unplugged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version of Amazon echo suck you have to repeat yourself 4 times before Alexa decide to listen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting for it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on this to this to be sent to me. It wasn’t included in my order. Then they were going to send it to me again, then canceled it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as loud as I thought it would be . I did like the size though but had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight junk .......................................................

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi DanielH,

      We are sorry you are not enjoying the Echo Dot 5th Generation. This is our best sounding Echo Dot yet! You can enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room. This device lets you play music, listen to audiobooks, and podcasts from Amazon Music, Apple Music, Spotify and others or via Bluetooth throughout your home. Subscription rates may apply.

      If there is a certain feature you are having trouble with and need assistance you can call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has changed since the old model echo dot. Same problems with the old ones in regards to command prompting.,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo-Dot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work if you do not have Amazon memebership

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Bille! Thank you so much for your review on your Echo Dot! While an Amazon membership is required to be able to setup this device, it does not require any subscriptions or added costs. An Amazon membership is free and easy to setup and is only used to register your device and allow you to log in to the Alexa smartphone app to be able to customize your Dot to your preferences. Thank you again for your time and I hope you have an amazing day! AmazonDevices